Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Mixed feedback on staff friendliness; some employees are praised for being cheerful while others are noted for being rude or unhelpful.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Bagels are generally well-liked, but there are complaints about inconsistent quality, including burnt or undercooked items.
Service Speed
Many customers report slow service, especially during busy times or with online orders.
Atmosphere
The dining area has been criticized for cleanliness and unwelcoming staff, impacting the overall experience.
SC
Sandra D Clark
Feb 18, 2026
3.0
Bagels are always good. But the manager who rings up my order never smiles, I walked in he didn’t even greet me. I said hello but he barely spoke, I asked how his day was going. He said pretty good with little enthusiasm.
I always have to give my rewards phone number. No one ever asks me for it. Which is fine I guess.
It’s sad how friendly customer service had all but gone. It’s not difficult to teach people to smile and be friendly and set a warm welcoming atmosphere. especially managers, and cashiers, they set the tone for the atmosphere.
There was a new girl about 3 weeks ago who was very friendly,
But today, if I wasn’t so hungry and set on a bagel, I would have left. The atmosphere was so uninviting.
There’s one guy who cooks, his name is Anton, he is always so friendly. Even remembers my name. He was not there today, but he is always friendly and welcoming,
I don’t like to post negative comments, and I started to tell the man that it wouldn’t hurt to smile. But I decided to let management do their job and tell him.
BJ
Booda Jackson
Dec 17, 2025
3.0
My bagel was burnt i wasn't really happy about it
BW
Brian Whited
Nov 23, 2025
1.0
When y'all are fulfilling Uber eats orders you should actually pay attention to completeing the full order before trying to hand it off to the driver.
Reply:
I attempted to call the store at least 20 times that day and it never was picked up. Delivery driver was handed the bag with the 2 bagel sandwiches. No coffee. Waited for the coffee, was handed the coffee, and then realized there was no cookie. One of my bagles was burnt, the other one was under cooked. Like holy crap do you have incompetent children working for you on Saturday?
BB
Brooke Bates
Nov 11, 2025
1.0
Order was wrong so I went in to get it fixed and ended up leaving with 12 bagels even though I paid for 13. I asked before I left if they were sure there was 13 in the box since there was a lot of confusion with having to change out the bagels and I was assured there was but I'm now getting home and counting 12.
Frequently Asked Questions About Bruegger's Bagels
What are the opening hours of Bruegger's Bagels at 9704 Strickland Road, Raleigh?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
What types of food and beverages does Bruegger's Bagels offer?
They offer authentic New York style bagels, made-in-Vermont cream cheese, breakfast and deli sandwiches, hashbrowns, muffins, sweets, hot coffee, and custom blends of hot and iced coffee.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
Can customers order ahead or use a mobile app at Bruegger's Bagels?
Yes, customers can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is parking available at Bruegger's Bagels?
Yes, free parking is available both on the street and in a parking lot nearby.
Does Bruegger's Bagels have restroom and accessibility facilities?
Yes, they have restrooms and wheelchair accessible restrooms on site.
Which nearby places can I visit before or after my meal at Bruegger's Bagels?
Nearby places include Harvest Plaza for public gatherings, Rudino's Pizza & Grinders for additional dining choices, and Goodberry's Frozen Custard for desserts.
Are there any beauty salons near Bruegger's Bagels?
Yes, several beauty salons are nearby such as Sydney Grace Styles, Rustic Glam Salon, Loft24 Salon, and The Celtic Knot Hair Studio, perfect for a visit before or after grabbing breakfast or lunch.
Is there a school near Bruegger's Bagels for families visiting the area?
Yes, the Quest Academy Charter School is located nearby, making it convenient for families in the area.
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