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Bruegger's Bagels

4.0
(339 reviews)

Business Details

9704 Strickland Road, Raleigh, NC
27615, United States
(919) 846-0183
https://locations.brueggers.com/us/nc/raleigh/9704-strickland-road

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
9704 Strickland Road, Raleigh, NC
27615, United States

Hours

Reviews

4.0
339 reviews
5 stars
189
4 stars
57
3 stars
28
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some employees are praised for being cheerful while others are noted for being rude or unhelpful.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Bagels are generally well-liked, but there are complaints about inconsistent quality, including burnt or undercooked items.

Service Speed

Many customers report slow service, especially during busy times or with online orders.

Atmosphere

The dining area has been criticized for cleanliness and unwelcoming staff, impacting the overall experience.
  • SC
    Sandra D Clark
    Feb 18, 2026
    3.0
    Bagels are always good. But the manager who rings up my order never smiles, I walked in he didn’t even greet me. I said hello but he barely spoke, I asked how his day was going. He said pretty good with little enthusiasm. I always have to give my rewards phone number. No one ever asks me for it. Which is fine I guess. It’s sad how friendly customer service had all but gone. It’s not difficult to teach people to smile and be friendly and set a warm welcoming atmosphere. especially managers, and cashiers, they set the tone for the atmosphere. There was a new girl about 3 weeks ago who was very friendly, But today, if I wasn’t so hungry and set on a bagel, I would have left. The atmosphere was so uninviting. There’s one guy who cooks, his name is Anton, he is always so friendly. Even remembers my name. He was not there today, but he is always friendly and welcoming, I don’t like to post negative comments, and I started to tell the man that it wouldn’t hurt to smile. But I decided to let management do their job and tell him.
  • BJ
    Booda Jackson
    Dec 17, 2025
    3.0
    My bagel was burnt i wasn't really happy about it
  • BW
    Brian Whited
    Nov 23, 2025
    1.0
    When y'all are fulfilling Uber eats orders you should actually pay attention to completeing the full order before trying to hand it off to the driver. Reply: I attempted to call the store at least 20 times that day and it never was picked up. Delivery driver was handed the bag with the 2 bagel sandwiches. No coffee. Waited for the coffee, was handed the coffee, and then realized there was no cookie. One of my bagles was burnt, the other one was under cooked. Like holy crap do you have incompetent children working for you on Saturday?
  • BB
    Brooke Bates
    Nov 11, 2025
    1.0
    Order was wrong so I went in to get it fixed and ended up leaving with 12 bagels even though I paid for 13. I asked before I left if they were sure there was 13 in the box since there was a lot of confusion with having to change out the bagels and I was assured there was but I'm now getting home and counting 12.
  • RH
    Ryan Hetherington
    Oct 18, 2025
    1.0
    So slow

Frequently Asked Questions About Bruegger's Bagels

What are the opening hours of Bruegger's Bagels at 9704 Strickland Road, Raleigh?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

What types of food and beverages does Bruegger's Bagels offer?

They offer authentic New York style bagels, made-in-Vermont cream cheese, breakfast and deli sandwiches, hashbrowns, muffins, sweets, hot coffee, and custom blends of hot and iced coffee.

Brand Certified Facts from Bruegger's Bagels

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Certified March 01, 2026Yext Knowledge Graph
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