Bruegger's Bagels

3.9
336 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
9704 Strickland Road, Raleigh, NC
27615, United States

Hours

Reviews

3.9
336 reviews
5 stars
187
4 stars
56
3 stars
27
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders, especially for online pickups.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the bagels and sandwiches, others noted a decline in food quality, including burnt bagels and uncooked ingredients.

Customer Service

Feedback on staff friendliness was mixed; some praised the cheerful service, while others reported rude interactions.

Cleanliness

Several reviews mentioned concerns about cleanliness in the dining area, with dirty tables and floors noted.
  • BJ
    Booda Jackson
    Dec 17, 2025
    3.0
    My bagel was burnt i wasn't really happy about it
  • BW
    Brian Whited
    Nov 23, 2025
    1.0
    When y'all are fulfilling Uber eats orders you should actually pay attention to completeing the full order before trying to hand it off to the driver. Reply: I attempted to call the store at least 20 times that day and it never was picked up. Delivery driver was handed the bag with the 2 bagel sandwiches. No coffee. Waited for the coffee, was handed the coffee, and then realized there was no cookie. One of my bagles was burnt, the other one was under cooked. Like holy crap do you have incompetent children working for you on Saturday?
  • BB
    Brooke Bates
    Nov 11, 2025
    1.0
    Order was wrong so I went in to get it fixed and ended up leaving with 12 bagels even though I paid for 13. I asked before I left if they were sure there was 13 in the box since there was a lot of confusion with having to change out the bagels and I was assured there was but I'm now getting home and counting 12.
  • RH
    Ryan Hetherington
    Oct 18, 2025
    1.0
    So slow
  • BR
    Brian Ricker
    Sep 27, 2025
    3.0
    Good bagels. But very slow service. Coffee was suboptimal as well.

Frequently Asked Questions About Bruegger's Bagels

What are the opening hours of Bruegger's Bagels at 9704 Strickland Road, Raleigh?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

What types of food and beverages does Bruegger's Bagels offer?

They offer authentic New York style bagels, made-in-Vermont cream cheese, breakfast and deli sandwiches, hashbrowns, muffins, sweets, hot coffee, and custom blends of hot and iced coffee.