Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers reported slow service, with long wait times for orders, especially for online pickups.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the bagels and sandwiches, others noted a decline in food quality, including burnt bagels and uncooked ingredients.
Customer Service
Feedback on staff friendliness was mixed; some praised the cheerful service, while others reported rude interactions.
Cleanliness
Several reviews mentioned concerns about cleanliness in the dining area, with dirty tables and floors noted.
BJ
Booda Jackson
Dec 17, 2025
3.0
My bagel was burnt i wasn't really happy about it
BW
Brian Whited
Nov 23, 2025
1.0
When y'all are fulfilling Uber eats orders you should actually pay attention to completeing the full order before trying to hand it off to the driver.
Reply:
I attempted to call the store at least 20 times that day and it never was picked up. Delivery driver was handed the bag with the 2 bagel sandwiches. No coffee. Waited for the coffee, was handed the coffee, and then realized there was no cookie. One of my bagles was burnt, the other one was under cooked. Like holy crap do you have incompetent children working for you on Saturday?
BB
Brooke Bates
Nov 11, 2025
1.0
Order was wrong so I went in to get it fixed and ended up leaving with 12 bagels even though I paid for 13. I asked before I left if they were sure there was 13 in the box since there was a lot of confusion with having to change out the bagels and I was assured there was but I'm now getting home and counting 12.
RH
Ryan Hetherington
Oct 18, 2025
1.0
So slow
BR
Brian Ricker
Sep 27, 2025
3.0
Good bagels. But very slow service. Coffee was suboptimal as well.
Frequently Asked Questions About Bruegger's Bagels
What are the opening hours of Bruegger's Bagels at 9704 Strickland Road, Raleigh?
Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.
What types of food and beverages does Bruegger's Bagels offer?
They offer authentic New York style bagels, made-in-Vermont cream cheese, breakfast and deli sandwiches, hashbrowns, muffins, sweets, hot coffee, and custom blends of hot and iced coffee.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
Can customers order ahead or use a mobile app at Bruegger's Bagels?
Yes, customers can order ahead using the Bruegger's mobile app available on both Android and iOS platforms.
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Is parking available at Bruegger's Bagels?
Yes, free parking is available both on the street and in a parking lot nearby.
Does Bruegger's Bagels have restroom and accessibility facilities?
Yes, they have restrooms and wheelchair accessible restrooms on site.
Which nearby places can I visit before or after my meal at Bruegger's Bagels?
Nearby places include Harvest Plaza for public gatherings, Rudino's Pizza & Grinders for additional dining choices, and Goodberry's Frozen Custard for desserts.
Are there any beauty salons near Bruegger's Bagels?
Yes, several beauty salons are nearby such as Sydney Grace Styles, Rustic Glam Salon, Loft24 Salon, and The Celtic Knot Hair Studio, perfect for a visit before or after grabbing breakfast or lunch.
Is there a school near Bruegger's Bagels for families visiting the area?
Yes, the Quest Academy Charter School is located nearby, making it convenient for families in the area.