Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned inconsistent food quality, including undercooked bagels, incorrect orders, and stale items.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Pricing Complaints
Customers expressed dissatisfaction with the value for money, citing high prices for subpar food.
JJ
Justagurl
Jan 18, 2026
1.0
30 min to make a baggle please do better
BC
Bernard Canady
Jan 1, 2026
1.0
Awful. Poor customer service. Never to return again. Smh.
JW
James Williams
Dec 15, 2025
3.0
So first if all i want to say that everyone that works there is nice and professional. The last 3 times I have been there I have asked for 2 eggs per bagel only to get home and there is just one egg and for some time now, not just the last 3 visits, the coffee is decidedly watered down, and this past Sunday, the place seemed in disarray and the surfaces behind the counter were dirty in a way i have never seen. Def nothing world ending but I do feel like I should get what I pay for both in terms of quantity and quality and its just not there anymore.
CS
Chris Sauls
Dec 4, 2025
5.0
Have been a long time fan of Bruegger’s Bagels. We ordered breakfast for 25 people for an event starting at 8:00AM. They delivered on-time bagels were still hot.
BS
Bella Swan
Nov 22, 2025
5.0
after eating here a few times there's about three things I was absolutely positive:
First, service is exceptional. Second, everything slaps. Third, I'm in love with this place.
Frequently Asked Questions About Bruegger's Bagels
What types of food does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels, breakfast and lunch sandwiches including the Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches, plus sides like hashbrowns, muffins, sweets, and custom blends of hot and iced coffee.
What are the operating hours of Bruegger's Bagels at 2302 Hillsborough St?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering, which can be ordered online.
Can I order ahead or get takeout from Bruegger's Bagels?
Yes, you can order ahead using the Bruegger’s mobile app or online for takeout and delivery.
What payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Discover, MasterCard, Visa, cash, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is there free parking available at Bruegger's Bagels?
Yes, there is free street parking and free lot parking available near Bruegger's Bagels.
What are some nearby places of interest around Bruegger's Bagels?
Nearby places include Sugar Magnolia clothing store, Insomnia Cookies bakery and dessert shop, and Hub Raleigh landmark and historical building.
How can nearby places like Hub Raleigh and The Hillsborough enhance my visit to Bruegger's Bagels?
After enjoying your meal at Bruegger's Bagels, you can explore nearby landmarks like Hub Raleigh and The Hillsborough to enrich your visit with local history and culture.
Are there coffee shops near Bruegger's Bagels where I can enjoy different coffee options?
Yes, near Bruegger's Bagels you'll find Dunkin' Donuts and other coffee shops if you want to try different coffee flavors or grab an additional drink.
What options do customers have for dining around Bruegger's Bagels?
Nearby dining options include Fun Dippot for Chinese cuisine, Hibachi and Company for Japanese food, and HotBox Pizza for pizza lovers.
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