Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Multiple reviews highlighted poor customer service, including rude staff and mistakes with orders.
Food Quality
Customers reported inconsistent food quality, with issues such as cold food, wrong orders, and dry chicken.
Speed of Service
While some customers praised the quick service, others experienced long waits and order mix-ups.
Cleanliness
The dining area received positive remarks for cleanliness, although some reviews mentioned unsanitary practices by staff.
Overall Experience
The overall sentiment is mixed, with some customers enjoying their meals while others expressed frustration with service and order accuracy.
JB
Jada' B
Feb 19, 2026
2.0
The customer service is horrible. The two guys on register were very immature, going as far as to be cussing in front of my face. Kids, take your jobs seriously before you not have one anymore.
MB
Mena Bump
Feb 19, 2026
1.0
Rude young employees... I sent my daughter in and both guys were debating on who would take her order and then just was loud. My 1st and last time here! Smfh
NG
Neal Gibbs
Feb 8, 2026
3.0
Gave this location near my home three chances at the drive through on different visits and my order was incomplete ALL THREE TIMES AND NOBODY ANSWERS THE PHONE TO RESPOND! no more and I love Bojangles and can't justify eating at the one by my house as their drive tru rushed us off without full orders either mine or my children were without a paid for meal unfortunately.
AK
Amanda Kuizin
Feb 6, 2026
2.0
Went through the drive through and ordered 2 biscuits with bo rounds. We were told they needed to make the rounds fresh and to park. After waiting for 15 minutes and watching 6 cars go by with their orders, ours came out finally the young kid working barely spoke and it felt extremely weird. Once looking at our order most if not all of our food was COLD. I had to reheat my “fresh made food”. What!? Do better this was $20 in the trash.
AR
Andrew Roberts
Jan 27, 2026
1.0
DAVION Pollard GAVE ME THE WORST SERVICE EVER, SUPER RUDE GUY. 0/10 PERSON,