Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or improperly prepared items.
Speed of Service
Many customers praised the quick service, especially during busy times, although some noted long wait times.
Cleanliness
The dining area was frequently mentioned as clean, contributing positively to the overall experience.
Staff Friendliness
While some reviews noted rudeness, others highlighted friendly and helpful staff, indicating inconsistency in service.
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Steven Newton
Jan 1, 2026
5.0
Handled a large order with ease
AE
Arnold Eatmon
Dec 27, 2025
4.0
Long drive thru line as usual. I ordered 2 combo meals. When I checked the receipt I found that they had rang one of the combo meals up as individual items and that ended up costing me nearly $3 more.
HE
Haley Easthom
Dec 11, 2025
1.0
weird girl was messing with me at the window. she was pretending she couldn’t talk and was whispering, and when i said “what?” she started to talk normally. then she started doing circular motion movements with my food so i couldn’t grab it. stop messing around and give me my food. let’s grow up and be professional and stop messing with customers at the window bc you think it’s funny?
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Laramie Reed
Dec 10, 2025
5.0
Always quick, they keep the place well staffed. Almost every time the food is fresh and hot (very few exceptions). The fries are salty as hell, but I'm fine with that. I've never waited in the drive thru more than 5-6 minutes, although I've never been during lunch on a weekday.
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Danny Nielsen
Dec 6, 2025
2.0
They had me wait for 20 minutes because they forgot about me after telling me to park to wait for one final item. All my food was cold by the time they finally brought my fries out after I went in to ask. It seems like no one is managing the location as they had no one in line, I was parked directly across from the drive through window and made eye contact with the girl who told me to park several times. This place used to be ran well, but things have changed, at least the last few times I have been there.