Bojangles

4.1
2019 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4621 New Bern Avenue, Raleigh, NC
27610, United States

Hours

Reviews

4.1
2,019 reviews
5 stars
1,059
4 stars
493
3 stars
228
2 stars
87
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently commented on the freshness and taste of the food, particularly the biscuits and chicken, though there were complaints about cold or undercooked items.

Service Issues

Many reviews highlighted inconsistent service, with some customers experiencing rude or unhelpful staff, while others praised friendly and attentive service.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served, leading to frustration.

Cleanliness

The restaurant was noted for its cleanliness, with several customers mentioning well-maintained dining areas and restrooms.

Management Concerns

Some reviews pointed out issues with management behavior, including poor treatment of staff and customers, which negatively impacted the overall experience.
  • AC
    Aaron Clements
    Nov 11, 2025
    5.0
    I have lived in the area for years and travel a lot for work. This location consistently has amazing chicken and fast service despite being so busy.
  • KC
    Karyl Clementi
    Nov 9, 2025
    3.0
    Way too much salt and spice on the Chicken sandwich and fries.
  • MC
    MICHAEL CLAYTON
    Nov 6, 2025
    5.0
    We need this place on the west coast.
  • AF
    Alton Farmer
    Nov 5, 2025
    5.0
    The food was fantastic!!!! The service was awesome!!!!
  • EN
    Eva Noire
    Nov 2, 2025
    1.0
    I stopped by 4621 New Bern Ave on 11/2 at 11:15 am and noticed that one of the employees preparing sandwiches sneezed, then only changed her gloves without washing her hands first. I wanted to mention this because proper handwashing is important for food safety. Otherwise, the service was good, but that part really concerned me.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours for Bojangles' drive-through service?

The drive-through is open Monday to Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.