Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Inconsistent food quality reported, with some customers enjoying fresh and flavorful meals while others experienced dry or poorly cooked items.
Customer Service
Customer service experiences vary widely; some customers praised friendly and efficient staff, while others reported rudeness and poor communication.
Order Accuracy
Frequent issues with order accuracy noted, including missing items and incorrect orders, leading to customer frustration.
Cleanliness and Atmosphere
The restaurant is generally clean, but there are concerns about the atmosphere, including noise and the presence of homeless individuals.
Speed of Service
Many customers appreciated the quick service, especially during busy hours, although some experienced long wait times.
KZ
King Zekeo
Dec 31, 2025
5.0
Friendlier thank my own area's location. Clean and welcoming.
SK
Sherry Kornegay
Dec 28, 2025
1.0
I was going to go back in and complain... no need they have to know, they have to . I am sure that I am not the only one not happy with their food. The Cajun filet biscuit was hard/dry and had absolutely no flavor. I was VERY disappointed. I don't eat a lot of different fast food just Bojangles and Cook Out. My two favs I may keep going to Bo... just not this one.
Oh, one more thing the young man at the window customer service was good....
BB
Butterfly
Dec 19, 2025
5.0
I enjoyed this meal so much! The chicken was fried to perfection! The mashed potatoes were definitely mashed! Don't get me started on how fresh the mountain dew was! I was so full off my 3 piece! I'll be back! The customer service was amazing. Please and thank you were used.
MM
Mabell
Dec 15, 2025
4.0
I'm not posting this to hurt Bojangles. I love Bojangles. But y'all need to know there's a homeless person burning 2 little cans. He's messing up your building! I nicely ask him to leave and your Manger did too. He just stays anyway. So l call the police watching him as l did. He got up and left then. He also had the trashcan moved. There is also a plug there. I really advise y'all to hire security. This place really needs it. Not only is it bad for your business but that man could have burn himself up. That manager said that man does this alot. Please can you do something about this issue. The police have bigger things to do. Thank you! I love Bojangles biscuits!
Update: Found out security don't get here till 8:00 Am. That homeless person knows that and leaves.
He was even inside Bojangles when I got there! He is a danger to himself inhaling all that smoke under a blanket which he could get burned. I talked to the security who got there at 8:00 Am. Hopefully this can be nipped in the butt. Because it only draws more people that would do this. I don't mind helping homeless people. But they got to see that they can't just do anything they want to. This is a place of business.
The other is employees throwing paper towels down the Women's toilet. I have spoken to some there. Paper towels are not for the toilet which could stop it up. Also using their foot to flush the toilet. It will mess them up.
There's also a toilet there that's been out of order now for 2 days. That's bad because there's only one toilet working. I'm here to help Bojangles. I have lower the Atmosphere here cause people on speaker phones. Talking loud. I seen one man vape. Of course I told Teresa that works there and she told them no vaping in here. He was also the one with this speaker phone on wide open. Just no respect for other people!
LA
Lauren Arrieta
Dec 6, 2025
3.0
Horrible. Mac and cheese was the only good thing. Sprite had no flavor. Worst Bojangles ever
What type of cuisine does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the drive-through operating hours for Bojangles?
The drive-through is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.
Does Bojangles offer a mobile app for ordering?
Yes, you can order through the Bojangles app available on both Apple Store and Google Play.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, travelers checks, and Visa for payment.
Is there seating available at the Bojangles location on S. Wilmington St.?
Yes, the location has seating available for dine-in customers.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for your events and gatherings.
What are some nearby dining options around Bojangles at 3301 S. Wilmington St.?
Nearby dining options include Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, Taco Bell for fast Mexican food, Captain Stanley's Seafood Restaurant, and Cook Out for burgers.
Are there any nearby gas stations close to Bojangles?
Yes, there are BP gas stations close to Bojangles where you can refuel your vehicle conveniently.
What nearby services can customers access after visiting Bojangles?
Customers can visit nearby services like Wells Fargo for banking needs, Jiffy Lube for automotive care, and Enterprise Rent-A-Car for rental vehicles.
Does Bojangles have free Wi-Fi and restroom facilities?
Yes, Bojangles offers free Wi-Fi and restroom facilities for customer convenience.