Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude and inattentive service.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complain about cold, poorly prepared food.
Cleanliness
Many reviews highlight the cleanliness of the restaurant, with several customers noting a clean dining area and well-maintained facilities.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improved attention to detail during order preparation.
MA
Mariama Ali
6 days ago
5.0
This is one of the best if not the best Bojangles
The cashier was kind when I gave the wrong order and I thought I wouldn't change it and she said it's okay
I enjoyed the food
And appreciated the patience of the cashier
AB
Adam Barber
Feb 14, 2026
2.0
If you are going for breakfast you really have to check your order. Last two times I've gotten the wrong food. Still tastes good just a bit annoying that orders have been wrong at the drive thru.
NF
NC FIRE
Feb 13, 2026
1.0
Terrible. Waited for 20 minutes and had to ask for a refund. Might have stood there all night. They didn’t care.
NR
Nick Ryan
Feb 4, 2026
1.0
Absolutely unacceptable.
On February 4, 2026 at approximately 9:18 PM, I visited the Bojangles located at 4405 Falls of Neuse Rd, Raleigh, NC. The drive-thru employee working at that time (young male wearing a purple sweatshirt) was hostile, disrespectful, and completely unprofessional. He THREW my food at me, slammed the drive-thru window shut, and when I attempted to ask a simple question, he gave me attitude and shut the window again.
This is not a one-time incident. I experienced the same behavior from this exact employee one to two weeks ago. This is a pattern, not a bad day.
After waiting roughly 25 minutes, the portion I received was embarrassingly small and poorly prepared, it honestly looked like it belonged in the trash. Between the service, the food quality, and the wait time, this was one of the worst fast-food experiences I’ve had.
I used to work at Bojangles years ago as my first job, and never in my life would I have had the audacity to treat customers with this level of disrespect. This employee should not be working in customer service. This needs to be his last shift, and he should not be employed by Bojangles again and deserves to be let go.
Management seriously needs to rethink their hiring and training process. I will not return to this location, I will be requesting a refund, and corporate will be hearing about this.
Bojangles!!!! Do better when it comes to hiring this younger self centered entitlement generation.
AA
Ali Azad
Jan 30, 2026
1.0
I waited for my boround for over 15 minutes and they’re still saying whatever the employees were so rude
What are the opening hours for the Bojangles drive-through at 4405 Falls of the Neuse Rd, Raleigh?
The drive-through is open from 5:30 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer online ordering options?
Yes, you can order online through the Bojangles website or via their mobile app available on both iOS and Android.
What type of food does Bojangles serve?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, their Legendary Iced Tea®, and classic Southern-style breakfast, lunch, and dinner options.
Does this Bojangles location offer dine-in and takeout services?
Yes, the restaurant offers dine-in with seating, takeout, drive-through, and delivery services.
What are the accepted payment methods at this Bojangles?
You can pay with cash, Mastercard, Visa, and travelers checks at this location.
Is there a family-friendly menu or environment at Bojangles?
Yes, this Bojangles welcomes families and offers a children's menu.
Are there nearby dining options if I'm visiting Bojangles at 4405 Falls of the Neuse Rd?
Yes, nearby dining options include Dunkin' for coffee and donuts, Pizza Hut for pizza, Golden China for Chinese food, and another Bojangles restaurant.
What nearby services can I access near Bojangles on Falls of the Neuse Rd?
Nearby services include Walgreens pharmacy, Firestone Complete Auto Care, several dental offices like Dentistry For Kids, and financial services such as Cheryl Ellington Mortgage Lending Manager and Capital Bank.
Are there any nearby places where I can pick up a movie rental or propane exchange?
Yes, you can find a Redbox rental kiosk for movies and a Blue Rhino Propane Exchange nearby.
How can nearby places help me when visiting Bojangles?
Nearby places like Walgreens and Food Lion allow you to run errands before or after your meal, and nearby banking and financial services can assist with any financial needs during your visit.
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