Brand Certified
Ben & Jerry's
4.2(577 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
4160 Main Street, Raleigh, NC
27609, United States
Certified by Ben & Jerry's • Mar 01, 2026
(919) 781-4677
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/northhills
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Raleigh ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.2
577 reviews
5 stars
388
4 stars
68
3 stars
33
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees like Nia and Cheyenne received high praise for their friendliness and helpfulness, others were reported as rude and inattentive.
Pricing
Many customers expressed dissatisfaction with the high prices of ice cream, often feeling that the cost did not match the quality or portion size.
Product Quality
The ice cream itself received positive remarks for taste, but some customers noted that the quality did not justify the high prices.
Cleanliness and Environment
The shop was generally described as clean and inviting, contributing positively to the customer experience.
- DWDan Wichman5 days ago5.0First time in a Ben and Jerry's store! Amazing! Everything i dreamed it would be!
- LPLonnie PerryFeb 21, 20265.0We had a wonderful visit to Ben & Jerry’s. The service was outstanding. The young lady who helped us was kind, personable, and made excellent recommendations, which made the experience even better. Ben & Jerry’s always offers an impressive variety of ice cream flavors and treats, from their classic favorites to creative seasonal options. Whether you’re in the mood for a waffle cone, a sundae, a milkshake, or one of their signature pints, there’s something for every sweet tooth. I ordered a waffle cone with a scoop of Americone Dream and Milk & Cookies, and both were absolutely delicious. The flavors were rich, creamy, and exactly what you hope for when stopping in for a treat. A great selection, friendly service, and consistently delicious ice cream make this Ben & Jerry’s a fantastic stop.
- ACAnnie CilinskiJan 18, 20261.0Walked in at 11pm, there was some discrepancy on the web w/ hours but the open sign was on. For 2-3 min the staff just ignored until finally someone told us they were closed. We mentioned they should turn off the open sign to avoid confusion and we left. The staff opened the door after our departure to say something snarky. It’s not that deep, but I’ll save my $10 per scoop next time and just have desert at dinner. ✌️
- MCMehnaz ChowdhuryJan 10, 20265.0Nia was my server and she was so lovely and accommodating 😁
- SDsydnei DeLoachJan 9, 20265.0D and Nia were freaking great love them 10/10 definitely need a raise
Frequently Asked Questions About Ben & Jerry's
What types of ice cream flavors are available at Ben & Jerry’s in Raleigh?
Ben & Jerry’s Raleigh offers euphoric flavors with chunks & swirls, including non-dairy options, served in freshly baked waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s in Raleigh throughout the week?
Ben & Jerry’s is open from 11:00 AM to 10:30 PM Monday through Thursday and Sunday, and extends hours until 11:30 PM on Fridays and Saturdays.
Can I order ice cream online for delivery or pickup at Ben & Jerry’s Raleigh?
Yes, you can place orders online for in-store pickup, curbside pickup, or no-contact delivery via their delivery URL.
What catering services does Ben & Jerry’s Raleigh provide?
They offer ice cream catering services including wedding, office, and event catering, with options like mobile ice cream truck rental and ice cream cakes.
Is Ben & Jerry’s Raleigh a Black-owned business and what payment options are accepted?
Yes, it is a Black-owned business. Accepted payments include American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Raleigh welcome families and the LGBTQ community?
Yes, they welcome families and support the LGBTQ community, providing a friendly and inclusive environment.
What nearby shopping centers can I visit when at Ben & Jerry’s Raleigh?
You can visit the North Hills Shopping Center near Ben & Jerry’s for a wide range of shopping options including fashion stores like Urban Outfitters and Sunglass Hut.
Are there entertainment or music venues close to Ben & Jerry’s in Raleigh?
Yes, Midtown Beach Music, a popular music venue and dance club, is nearby, giving you an option to enjoy live music after your ice cream treat.
What family-friendly outdoor spaces are accessible near Ben & Jerry’s Raleigh?
The North Hills Astroturf Playspace park and Ironwood Trail are nearby, providing fun and recreation for families and visitors.
Can I find quick dining options near Ben & Jerry’s Raleigh for a full meal?
Yes, there are several nearby dining options including Five Guys for fast food burgers, Chick-fil-A for chicken meals, and The Q Shack for barbecue.
Brand Certified Facts from Ben & Jerry's
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