Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Raleigh ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
565 reviews
5 stars
379
4 stars
68
3 stars
33
2 stars
19
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and inattentive service, leading to mixed experiences.
Pricing
Many customers expressed dissatisfaction with the high prices for ice cream, feeling that the value did not match the cost.
Ice Cream Quality
The ice cream received positive feedback for its taste and variety, although some customers noted inconsistencies in quality and portion sizes.
Cleanliness and Atmosphere
The shop was generally described as clean and inviting, contributing positively to the overall experience.
Staff Recognition
Several customers specifically highlighted individual staff members for their exceptional service, indicating strong employee performance in some instances.
- TWTricia Windover1 day ago5.0Great staff! Clean environment and tasty treat options 10/10 would recommend!!!
- IMIvy MotaNov 1, 20255.0Me and my boyfriend came in today around 5:40pm, and I didn’t catch the name of the girl working but she was lovely! So sweet and patient with us because we had never been before. Very helpful too! :) on top of that, the ice cream is amazing. Definitely recommend!!
- RARose AcostaOct 20, 20255.0The cutest place for ice cream! Could not believe there was a Ben&Jerry’s ice cream parlor, absolutely love and will be back.
- MMMichelleOct 6, 20251.0Went to Ben and Jerry’s the other night and the works were very rude and disrespectful! My family and I have been coming here for years and last night was the first time I felt like a nuisance and like I was bothering the workings by being a paying customer. Not sure if I’ll come back to this establishment.
- GPGillian PilgrimOct 4, 20255.0That mango flavor ice cream is 🔥
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors are available at Ben & Jerry’s in Raleigh?
Ben & Jerry’s Raleigh offers euphoric flavors with chunks & swirls, including non-dairy options, served in freshly baked waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s in Raleigh throughout the week?
Ben & Jerry’s is open from 11:00 AM to 10:30 PM Monday through Thursday and Sunday, and extends hours until 11:30 PM on Fridays and Saturdays.
Can I order ice cream online for delivery or pickup at Ben & Jerry’s Raleigh?
Yes, you can place orders online for in-store pickup, curbside pickup, or no-contact delivery via their delivery URL.
What catering services does Ben & Jerry’s Raleigh provide?
They offer ice cream catering services including wedding, office, and event catering, with options like mobile ice cream truck rental and ice cream cakes.
Is Ben & Jerry’s Raleigh a Black-owned business and what payment options are accepted?
Yes, it is a Black-owned business. Accepted payments include American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Raleigh welcome families and the LGBTQ community?
Yes, they welcome families and support the LGBTQ community, providing a friendly and inclusive environment.
What nearby shopping centers can I visit when at Ben & Jerry’s Raleigh?
You can visit the North Hills Shopping Center near Ben & Jerry’s for a wide range of shopping options including fashion stores like Urban Outfitters and Sunglass Hut.
Are there entertainment or music venues close to Ben & Jerry’s in Raleigh?
Yes, Midtown Beach Music, a popular music venue and dance club, is nearby, giving you an option to enjoy live music after your ice cream treat.
What family-friendly outdoor spaces are accessible near Ben & Jerry’s Raleigh?
The North Hills Astroturf Playspace park and Ironwood Trail are nearby, providing fun and recreation for families and visitors.
Can I find quick dining options near Ben & Jerry’s Raleigh for a full meal?
Yes, there are several nearby dining options including Five Guys for fast food burgers, Chick-fil-A for chicken meals, and The Q Shack for barbecue.