Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Raleigh ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
574 reviews
5 stars
386
4 stars
68
3 stars
33
2 stars
19
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude and inattentive.
Pricing
Many customers expressed dissatisfaction with the high prices of ice cream, feeling that the cost did not match the quality or portion sizes.
Ice Cream Quality
The ice cream itself received positive remarks for taste, with specific flavors highlighted as favorites, though some customers found the quality inconsistent.
Cleanliness and Environment
The shop was generally noted for being clean and inviting, contributing positively to the overall experience.
- SDsydnei DeLoach3 days ago5.0D and Nia were freaking great love them 10/10 definitely need a raise
- EOEric OrtizJan 4, 20265.0D and Nia were so nice and respectful. We had a great conversation, and their ice cream recommendations were excellent!🍦
- DDdayeliJan 4, 20265.0D and Nia were such beautiful souls and great customer service ! They need a raise !! Wonderful customer service
- WWWillJan 2, 20261.0Staff seemed uninterested in serving us the 2 girls seemed like they would rather make waffle cones then serve us ice cream. They also wouldn't let our daughter get a kid scoop, claiming they didnt do that. Employees seemed annoyed that we even wanted to get icecream.
- IHIvan HendersonDec 20, 20251.03 of us came here after a nice dinner. I’ve been to nice ice cream joints in Augusta, GA and Bay City, MI. My friends partner said this place was “bangin’” - I beg to differ. $36 for just ice cream. One single scoop, one double scoop, and a shake (they only offer one size to shakes). I double took at the price with the attendant and they even laughed when I asked why the hell the medium sized shake was $11. The ice cream was good 😌 we my friend and his partners feedback and my shake was mid. Go to your local ice cream shop not here. Dis you know part of your proceeds go to social and political services and activities? I’m not paying for someone’s sex change when I want to get ice cream, I want good food - not your personal opinion on LGBTQRSTUV+. Support local businesses - you’ll be glad you did.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors are available at Ben & Jerry’s in Raleigh?
Ben & Jerry’s Raleigh offers euphoric flavors with chunks & swirls, including non-dairy options, served in freshly baked waffle cones, shakes, and sundaes.
What are the store hours for Ben & Jerry’s in Raleigh throughout the week?
Ben & Jerry’s is open from 11:00 AM to 10:30 PM Monday through Thursday and Sunday, and extends hours until 11:30 PM on Fridays and Saturdays.
Can I order ice cream online for delivery or pickup at Ben & Jerry’s Raleigh?
Yes, you can place orders online for in-store pickup, curbside pickup, or no-contact delivery via their delivery URL.
What catering services does Ben & Jerry’s Raleigh provide?
They offer ice cream catering services including wedding, office, and event catering, with options like mobile ice cream truck rental and ice cream cakes.
Is Ben & Jerry’s Raleigh a Black-owned business and what payment options are accepted?
Yes, it is a Black-owned business. Accepted payments include American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Raleigh welcome families and the LGBTQ community?
Yes, they welcome families and support the LGBTQ community, providing a friendly and inclusive environment.
What nearby shopping centers can I visit when at Ben & Jerry’s Raleigh?
You can visit the North Hills Shopping Center near Ben & Jerry’s for a wide range of shopping options including fashion stores like Urban Outfitters and Sunglass Hut.
Are there entertainment or music venues close to Ben & Jerry’s in Raleigh?
Yes, Midtown Beach Music, a popular music venue and dance club, is nearby, giving you an option to enjoy live music after your ice cream treat.
What family-friendly outdoor spaces are accessible near Ben & Jerry’s Raleigh?
The North Hills Astroturf Playspace park and Ironwood Trail are nearby, providing fun and recreation for families and visitors.
Can I find quick dining options near Ben & Jerry’s Raleigh for a full meal?
Yes, there are several nearby dining options including Five Guys for fast food burgers, Chick-fil-A for chicken meals, and The Q Shack for barbecue.