Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food quality, including cold, old, or poorly prepared items, while some enjoyed specific menu items like roast beef and fish sandwiches.
Customer Service
Customer service experiences varied widely; some praised friendly staff, while others reported rudeness, incorrect orders, and poor management.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in food preparation.
Order Accuracy
Numerous customers experienced problems with incorrect orders and long wait times, particularly in the drive-thru.
Management Issues
There were complaints about poor management and lack of organization, leading to frustrating customer experiences.
RS
Richard Sweatt
3 days ago
5.0
Food was hot and fresh,service was good
DM
Dean Meyer
Feb 4, 2026
1.0
Arby's on Capital Blvd is horrible.
JC
J C
Feb 2, 2026
1.0
There was hair in my drink and route food was cold had no flavor and made me hot to the bathroom
JM
Jonathon Mullis
Jan 18, 2026
5.0
I think you have the best service. All of Raleigh.
JH
Julie Hagerman
Jan 16, 2026
5.0
Nice Arby's .
Short wait time at the drive-thru, nice employees,
Short Line at the drive-thru and my order was actually correct which I can't say for some of the other fast food restaurants that I visit.