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Brand Certified

Arby's

3.6
(968 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6308 Capital Blvd, Raleigh, NC
27604, United States

Hours

Reviews

3.6
968 reviews
5 stars
377
4 stars
225
3 stars
144
2 stars
62
1 star
160

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, old, or poorly prepared items, while some enjoyed specific menu items like roast beef and fish sandwiches.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rudeness, incorrect orders, and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in food preparation.

Order Accuracy

Numerous customers experienced problems with incorrect orders and long wait times, particularly in the drive-thru.

Management Issues

There were complaints about poor management and lack of organization, leading to frustrating customer experiences.
  • RS
    Richard Sweatt
    3 days ago
    5.0
    Food was hot and fresh,service was good
  • DM
    Dean Meyer
    Feb 4, 2026
    1.0
    Arby's on Capital Blvd is horrible.
  • JC
    J C
    Feb 2, 2026
    1.0
    There was hair in my drink and route food was cold had no flavor and made me hot to the bathroom
  • JM
    Jonathon Mullis
    Jan 18, 2026
    5.0
    I think you have the best service. All of Raleigh.
  • JH
    Julie Hagerman
    Jan 16, 2026
    5.0
    Nice Arby's . Short wait time at the drive-thru, nice employees, Short Line at the drive-thru and my order was actually correct which I can't say for some of the other fast food restaurants that I visit.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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