Brand Certified
Arby's
3.9(826 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
2601 Wake Forest Rd, Raleigh, NC
27609, United States
Certified by Arby's • Mar 01, 2026
(919) 832-6885
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/nc/raleigh/2601-wake-forest-rd/store-7814
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
826 reviews
5 stars
389
4 stars
195
3 stars
98
2 stars
43
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
While some customers praised the food, others reported issues with freshness, incorrect orders, and poor preparation.
Cleanliness
Several customers noted the cleanliness of the restaurant, with some describing it as one of the cleanest fast food locations they've visited.
Service Speed
Many reviews mentioned slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.
Management Response
There were mentions of poor management practices, including closing early and lack of responsiveness to customer complaints.
- DDDenise4 days ago1.0Order from Uber eats they came on a bicycle, my food was cold and wrong and my shake was missing and tried to call no one answer..im pissed
- HNHeather Noyes5 days ago1.0Rude and really don't care about customers won't ever be back I rather starve thanks but no thanks price kept changing and for some reason I couldn't get a receipt
- ACAahjonni cotten6 days ago1.0The girl at the drive through was extremely rude and she gave me a shriveled up black tiny patty on my burger and no receipt. I should’ve went to McDonalds across the street.
- AKAshlyn KuhnelFeb 18, 20261.0If I could rate zero stars I would. Ordered uber eats: 2 beef and cheddar, 2 2 piece potato cakes, and a small curly fry. Received order with none of the sides requested, random mozzarella sticks instead, and 2 beef and cheddars that were made entirely wrong. Neither sandwiches came with cheese sauce and randomly had lettuce, onion, and tomato. Ordered from this location specifically so beware as I haven’t had as many issues with other arby’s locations. Very disappointed. Everything pretty much gross and inedible.
- JTJosiah TerribiliFeb 8, 20262.0Very rude employee didn't give me a refill of strawberry lemonade and claimed it was because of a "health code violation." I've worked in many resturants and have never heard of such a policy. Its perfectly fine to refill a drink as long as there is no cross contamination. She clearly just didn't want to refill my drink and lied, or she is very misinformed on food safety. I even looked up Arby's policy and there's no rule on not taking refills.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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