Arby's

3.9
816 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2601 Wake Forest Rd, Raleigh, NC
27609, United States

Hours

Reviews

3.9
816 reviews
5 stars
388
4 stars
195
3 stars
97
2 stars
42
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, others complained about old or poorly prepared items, including cold fries and incorrect sandwich orders.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising it while others noted dirty bathrooms and unkempt dining areas.

Staff Attitude

Feedback on staff attitude varied, with some customers appreciating friendly service, while others encountered rude or indifferent employees.
  • AA
    Andrew
    1 day ago
    1.0
    I hope you all work here the rest of your lives
  • MB
    Miriam Baker
    3 days ago
    1.0
    Don’t ever go to this Arby’s, the menu is dark and the customer service sucks. They won’t even take your order at the drive thru!!!! We just drove off after the young lady said give her a moment and never returned.
  • PY
    Parker York
    Dec 10, 2025
    5.0
    decent gig
  • DH
    David Hollis
    Dec 9, 2025
    1.0
    Out of beef at 7pm? One person working by themselves.
  • LK
    Lee Korb
    Dec 8, 2025
    1.0
    Recently, visited this location and as I walked in, it felt like employees didn't want me there. The young lady that eventually took my order at register when to clean the bathrooms and notified employee on drive thru....employee on drive thru didn't even start my food until all cars were gone from drive thru lane was at least 15 minutes after I was just standing waiting on my food. I even did the survey and asked Arbys to reach out to me which they never did so guess used to that service at this location.