Mixed feedback on customer service; some employees are friendly and helpful, while others are reported as rude or unresponsive.
Cleanliness
The store is generally noted for being clean and well-organized.
Product Quality
Concerns raised about expired or spoiled items, particularly in online orders, and issues with produce freshness.
Pricing
Customers appreciate the prices but some feel they have increased recently, making it less competitive.
Location Convenience
The store's location is convenient for many customers, with easy access to nearby amenities.
JF
John Fowler
Jan 1, 2026
4.0
Services and product availability are as expected of this established supermarket chain. Location is convenient to Hwy 401 and Ten-Ten Road with many nearby amenities.
NJ
Nicholas James
Nov 17, 2025
5.0
Good prices, products, and people.
CW
Claude Wrenn
Nov 8, 2025
3.0
i have always had great visits at this store but on October the 12th I was shopping and after using the self checkout while leaving I slipped on some water spots on the floor and fell on my back and hitting my head which knocked me out for a few minutes. The store employees that was standing there when i fell along with a customer helped me to my feet when i came to. By then the manager had gotten to the front where i was laying. He wrote up a report about what happened and sent it to the home office. I ended up going to the hospital the next day and they did a bunch of test on me and thankfully i had no head issues besides just a bump on back of my head and a two day headache. The test results showed i had contusions on my left hip and multiple contusions on my left shoulder and upper left arm plus my right elbow was bleeding when i got to the car and i went to my primary care Doctor a week later and he said that it wasn't the scraps on my elbow that was causing the pain but that i had hit hard enough to cause a deep bone bruise on my elbow which was causing the discomfort. I have been back 4 different times to see why no one has got in touch with me from legal which is where the managers have told me numerous times that has control over the case. I have no problem with the store or those working there but i do have concerns with corporate office because they don't seem to care about me as a customer who has been shopping with them for probably around 40 years or more. As for now i will take my business else where from now own. I have tried to be nice but i guess food lion don't care enough about me to show some concerns toward. Maybe it is time to get a lawyer which i have avoided doing because i like food lion and am not looking to harm them in anyway. It has been almost a month now and i still have a hard time sleeping on my left side because of the pain i am still feeling from the fall.
DB
Don Brennan
Nov 1, 2025
5.0
It's a food lion
AN
Andrea N
Oct 28, 2025
1.0
On top of the terrible customer service, I often find expired or spoiled items in my curbside or online orders. Today, I even found bugs in a bag of an expensive brand of flour. The cashiers especially the younger ones don’t even respond when you say hello, good morning or thank you. There’s a clear lack of manners and courtesy. The managers really need to provide better customer service training, check the inventory more carefully, and ensure employees are properly trained.
What are the operating hours of Food Lion at McCullers Crossing?
Food Lion at 7971 Fayetteville Rd., McCullers Crossing, Raleigh, NC is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Raleigh?
Food Lion is located at 7971 Fayetteville Rd., in the McCullers Crossing neighborhood of Raleigh, NC 27603, USA.
Does Food Lion at McCullers Crossing offer wheelchair accessible entrances and parking?
Yes, Food Lion provides wheelchair accessible entrances and parking for customers.
Can I pay with a debit card or mobile payment methods at Food Lion?
Yes, Food Lion accepts debit card payments and mobile NFC payment methods.
Does Food Lion have a Shop & Earn Rewards program?
Yes, Food Lion offers a Shop & Earn Rewards Program, allowing customers to start saving today.
Can I buy organic and prepared food products at Food Lion in McCullers Crossing?
Yes, this Food Lion location sells organic products as well as prepared food items.
Is there public restroom access at Food Lion in McCullers Crossing?
Yes, Food Lion provides public restrooms for customer use.
Are there any ATM services near Food Lion at McCullers Crossing?
Yes, nearby ATMs include Coinme, Wells Fargo ATM, PNC ATM, and LibertyX Bitcoin ATM, making it convenient for customers to access cash or currency exchange.
What dining options are available near Food Lion in McCullers Crossing?
Nearby dining options include Domino's Pizza, China Moon Chinese Restaurant, Jersey Mike's Subs, McDonald's, Wendy's, Smithfield's Chicken 'N Bar-B-Q, and Sweet Intakes food truck, offering a variety of cuisines to enjoy before or after grocery shopping.
What other services are available in the area around Food Lion at McCullers Crossing?
In addition to Food Lion, the McCullers Crossing area includes services such as Anytime Fitness gym, Hi-tech Cleaners laundry services, Sweet Nails Spa, Mr. Tire Auto Service Centers, Wells Family Dental Group, Rite Aid drugstore, Walgreens pharmacy, and Western Union money transfer services, providing customers with a well-rounded convenience hub.