Feedback on cleanliness is mixed; while some customers found the store clean and well-stocked, others reported dirty conditions, particularly in the bathrooms.
Customer Service
Customer service experiences vary widely; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of engagement.
Store Condition
The store is described as needing remodeling and better upkeep, with some customers noting safety issues in the parking lot.
Product Availability
Customers appreciate the variety and prices of products, although some noted limited selections compared to other locations.
Checkout Experience
Long lines and slow checkout processes are common complaints, with suggestions for more open registers and self-checkout options.
KK
Kevin
4 days ago
2.0
I asked them about ordering a money order and they claimed that their machine is broken. Keep in mind that their machine had been “broken” for months.
CA
Chad Anderson
6 days ago
5.0
Best variety and great people! Considering the location, the store is doing great and management is on it!!! Safe, quick and fast , rush hour can be hectic but what to expect, everyone comes at the same time, managers even hop on the register to get and accommodate customer service! I do go here for all my groceries bc it’s close to home and the prices are great. If the quality is ever bad, they always would replace items or refund , and I’ve even seen managers getting carts. Good job, good service, and I give this store 5 out of 5 bc all the employees show great concern and they really do try their hardest to provide for the customer. Sometimes I’ve seen beggars and people trying to sell stuff outside but as soon as management finds out they always quickly respond and resolve the issues, consistency is present and I can only say the store is doing great! Dejour and Austin are the best and it shows. I recommend this location over any I’ve ever shopped at simply bc of the great efforts that the employees show. 5 stars
KC
Keir Carney
Dec 21, 2025
4.0
Clean and safe area.
EE
Ebony
Dec 12, 2025
1.0
The store is often dirty and unkempt. On several occasions, I’ve picked up items that were already spoiled or just a day or two from expiring. It’s frustrating and honestly unacceptable for a place that claims it sells fresh food.
What makes the experience worse is the customer service is hit or miss.
At this point, I only shop here if every other option is exhausted. This store desperately needs better upkeep, better quality control, and better customer service.