Many customers reported poor customer service experiences, with staff being rude or unhelpful.
Product Quality
Several reviews highlighted issues with the quality of perishables, including expired or spoiled items.
Store Cleanliness
While some customers noted cleanliness, others reported dirty conditions and disorganization.
Staff Friendliness
A few reviews praised specific staff members for their friendliness, but overall staff demeanor was often described as unfriendly.
Convenience and Selection
The store is appreciated for its convenient location and decent selection, but some customers expressed disappointment in stock levels and variety.
BK
B. Koonce
Feb 21, 2026
4.0
Clean and good prices
CD
Cece Dee
Jan 23, 2026
1.0
I did an online order for a few things for my kids and I. When the order arrived we began eating the items. I ate a Drumstick ice cream cone that was so soft and chewy. We all know ice cream cones should not be soft and rubbery…..Something said go look at the box in the freezer. The ice cream’s best by date was………Aug 31,2025. I was livid I called the store and Andrew didn’t seem to care, attitude was horrible. So I called the next morning spoke with the manager. I don’t think the problem would be fixed but check the dates on your foods. Because 6 month old ice cream shouldn’t still be on the shelves of a grocery store or anyone freezer. And let’s not talk about me going to pick up my gift card in the morning before work and Dashay was the RUDEST and NASTIEST person ever! I greeted her, she doesn’t say anything back and she stands and looks at me like what do I want. I informed her I was there to pick up a gift card. She ask me for what and I told her. She didn’t try to apologize or nothing her response was you gonna have to come back later no one here and she played like she didn’t know who I was speaking about but guess who she called when things got heated….Adam! Just plain rude and like I told her your customer service skills are horrible and for the day to just be starting this is horrible. You don’t talk to ppl like that. Not one time was I nasty to her but as so as she started taking slick yes I did go off on here because your rude! I wasn’t begging for nothing. And to think I was gonna spend money there! Nope I left! I don’t want excuses for why ppl act rude and nasty to patrons at your store, I’ll save my money and go else where
JR
Jorge Rangel
Dec 4, 2025
5.0
I'm in and out. Self checkout is fast
BS
Brandon Style
Dec 1, 2025
1.0
This Food Lion is horrible after my experience today. I will not be going back. So first of all, I had a lot of stuff in my cart didn’t want to use self check out because all of the stuff not that I was lazy. Those things are just a headache when you’re ringing up so many things cause they keep going off and that you forgot this item so I’ll try to avoid self check out when I got a lot of items It was no registers open. She had to call someone up There to ring me up The lady had such an attitude when I said hey, how are you doing? No response as she was bagging my groceries. She was throwing them in the cart Oh, and she also said to her friend at self checkout he can’t just use self cheak out If you’re gonna be lazy, And have a attitude don’t even come. There’s other people that could have your position with a better attitude She’s lucky I kept my composer
SA
Saleh A
Dec 1, 2025
1.0
never any staff around to help. and when you do ask someone, they literally tell you no. I go to this place often, I walked around the store for 10min looking for one item and couldn't find it. I asked one of the cashiers is there anyone that can help me find something there are no workers around, she literally told me "oh no there's nobody" and then I ask her "what about customer service can I go ask them if they can help me find one thing?" and she said "oh no honey there's nobody around like that here. we don't have people to walk around with you like that we don't do that here" how condescending is that? to make it worse she points me to the papers by the entrance and tells me there's a directory there and i already know what it is, it's just an alphabetical list of general information, as if I can't read the descriptions on each aisle. she then processeds to grab it and hand it to me. so rude. Literally can't even ask to find ONE ITEM. telling me there's nobody to walk me around as if I need a tour of the place. as if I need someone to hold my hand. mind you I'm in my late 20's and she's in her 60's. I did my best not to be rude to her but she did her best to be rude to me. Don't waste your time asking anyone for help here.
What are the operating hours of Food Lion at 4827 Grove Barton Rd, Raleigh?
Food Lion is open daily from 7:00 AM to 11:00 PM.
Does Food Lion offer organic products?
Yes, Food Lion sells organic products.
Is the Food Lion location wheelchair accessible?
Yes, this Food Lion location has a wheelchair-accessible entrance and parking.
Can I pay with mobile NFC payment methods at Food Lion?
Yes, Food Lion accepts mobile NFC payments in addition to debit cards and paychecks, and does not require cash only.
Are prepared foods available at Food Lion?
Yes, Food Lion sells prepared foods at this location.
Does Food Lion have public restrooms available?
Yes, there are public restrooms available at Food Lion for customers.
What is the Phone number to contact Food Lion at Raleigh?
You can reach Food Lion at +1 919-781-4437.
What nearby locations can I visit near Food Lion at 4827 Grove Barton Rd?
Nearby you can visit Big Air Raleigh, an active life and sports club; Launching Pad Trampoline Park for sports and recreation; and Wicked Links, a fast food restaurant specializing in hot dogs.
Where can I exchange propane near Food Lion?
Blue Rhino Propane Exchange is a nearby propane supplier close to Food Lion.
Are there financial services available near Food Lion in Raleigh?
Yes, Coinme offers financial services including ATMs and currency exchange nearby, along with Primerica Financial Service and State Employees' Credit Union for insurance and banking needs.
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