This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee Shop
Headquartered in Raleigh, North Carolina, Black & White Coffee Roasters started as an idea that developed over a decade of hard work and dedication to understanding the coffee value chain in two parts: to create opportunities for coffee professionals to expand their careers, and to make Specialty Coffee more approachable to the masses. Envisioned to be more than just a quality coffee roaster, we aim to change the competitive landscape, not by being “better” than our competitors, but by pushing the craft forward through collaboration.
Located inside the Videri Chocolate Factory.
Location
Black & White Coffee, at Videri Chocolate Factory
327 W Davie St, Raleigh, NC
27601, United States
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday9:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.