Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Feedback on food quality was mixed; while some enjoyed the chicken, many complained about cold, overcooked, or incorrect orders.
Cleanliness
Multiple reviews mentioned dirty dining areas and restrooms, raising concerns about overall cleanliness.
Operational Issues
Customers frequently noted slow service and issues with staff efficiency, indicating a lack of urgency and poor management.
WL
Wenona L
Feb 9, 2026
1.0
Workers attitudes are AWFUL!!! Absolutely awful and they never get your order right most of the time. Ordered chicken 2 orders of fries, green beans and unsweet tea. I was only given 1 order of fries, pinto beans instead of green beans, given sweet tea instead of unsweet and was given and AWFUL attitude to go with it!
JW
John Windley
Jan 21, 2026
2.0
Food was as horrible as the service
MV
M Vir
Jan 15, 2026
1.0
Bad attitude for no reason by the server. I waited 8 minutes at the window for the food, and tge restaurant wasn't busy at all. The employees at the window were busy with each others, so there was no greeting or thanks after serving the cold food. Biscuit was so cold and hard and I'm sure it was baked previous day. I threw the food after two bites. Drink also had bad smell. I wasted my hard earned money and time. They should close this place or improve instead serving badvfood with bad service
JG
Judi Garrish
Jan 14, 2026
5.0
Never had a bad experience
UV
Unspecified Vee
Jan 6, 2026
4.0
Love the 2 for deals. Great chicken supremes / tenders.