Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed fresh and hot food, many expressed concerns about the quality, including greasy items and incorrect orders.
Cleanliness
Feedback on cleanliness was mixed, with some praising the cleanliness of the location while others reported dirty conditions.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with friendly staff and quick service.
Management Concerns
Several reviews mentioned poor management practices, including lack of customer service training and responsiveness to complaints.
DB
david blosser
2 days ago
5.0
The homie working the speaker and cashier tonight was on point great service.
KL
Kanecia Love-Davis
Nov 11, 2025
5.0
Fast and fresh food
LL
Lynn
Sep 30, 2025
5.0
Please stop forgetting the sauces and small items like fries too
ES
Ean Smith
Sep 12, 2025
1.0
Very Terrible I guess this manager lady is what she is is terrible all she does os stay on her phone I payed FOR 2 sides of Big Mac sauce for her to give me 1 and I said I got 2 she said did you pay for 2 I said yes I payed for 2 she said oh well there’s enough in that 1 to count for to I said whatever then I got a double bacon quarter pounder well I got it with NO bacon on it took it up there I stood there for 15 mins before she came up to me and I said there’s no bacon on this she said you didn’t get bacon so I pulled out the receipt and showed her so they took the burger put bacon on THE SAME BURGER and gave it back so I don’t not recommend this place at allllll
MS
Michael Sollace
Sep 10, 2025
1.0
The worst McDonald's in the state! Ordered a Ice coffee and got it and a biscuit I did not order, So I paid for both,when I got to the second window I noticed the receipt and said I never ordered a biscuit! They refunded me the coffee and charged me for the biscuit? I went in the store to tell them and they were so stupid they could not understand what I was telling them. So I'm done with that hole forever! The people who work there definitely show you they can not maintain a job anywhere else.FACT!
What are the regular operating hours for McDonald's at 36 Lowe S Drive, Pittsboro, NC?
McDonald's is open from 5:00 AM to 11:00 PM every day of the week.
What hours is the McDonald's drive-through service available?
The drive-through is available from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
During what hours does McDonald's offer delivery service?
Delivery is available from 5:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does McDonald's provide?
McDonald's offers delivery with curbside pickup service and a drive-thru option.
How can I order McDonald's food online or through an app?
You can order through the McDonald's app available on iOS and Android, or order online at https://mcdonalds.order.online/business/-5579 and https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's in Pittsboro?
Yes, free WiFi service is available at this McDonald's location.
What are some nearby places of interest around McDonald's on Lowe S Drive?
Nearby places include UNC Chapel Hill, KFC, New Japan sushi restaurant, Taco Bell, and Carolina Brewery.
How can UNC Chapel Hill help customers visiting this McDonald's location?
UNC Chapel Hill is a nearby university that many students and staff might visit McDonald's for meals or quick snacks before or after classes.
What other fast food options are close to this McDonald's?
Nearby fast food alternatives include KFC, Subway, Taco Bell, Papa John's Pizza, and Waffle House, giving customers a variety of dining options.