Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers praised the staff for being friendly, welcoming, and providing good service.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and understaffing.
Product Quality
Customers frequently reported issues with food quality, particularly with donuts being stale or not as expected.
Management Concerns
Several reviews mentioned the need for better management and organization to improve overall service and customer experience.
Drive-Thru Problems
Many customers experienced issues with the drive-thru, including it being closed without notice and long wait times.
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Jonae Loren
4 days ago
5.0
I swing by the Pittsboro location several times a week after I drop my daughter off at school. Going to Dunkin nearly every school morning has become part of my routine after a busy morning. It's my treat to myself while decompressing before a busy day. My lattes and egg bites are always hot and delicious. Not to mention, my orders are always delivered with a smile. I consistently encounter the most amazing customer service at this location. The employees always go above and beyond at making sure my orders are correct and received promptly.
AG
Alex Galin
Feb 22, 2026
1.0
Tried to call the other day to preorder 4 dozen donuts. The mailbox was full. The did give another number to call in their voicemail, but that number seemed to be disconnected. Went and got donuts from Krispy Kreme.
AH
Anthony Hemric
Feb 22, 2026
1.0
Terrible service, low amount of donuts in a donut store. Didn't say thank you for our purchase. Will never go back.
DD
DG
Feb 19, 2026
5.0
Each time I visit I’m greeted with a smile 😃
SN
Sandra N
Feb 8, 2026
1.0
Worst customer service ever. Went inside to get a 2 donuts and after waiting several minutes being totally ignored, the one worker quite loudly told me they were not taking in-person orders - to use the kiosk. I wanted to pay cash and was told to go through the drive through if I wanted to pay cash. I left. Not going back as this has happened before.