Dunkin'

3.3
149 reviews
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Business Details

40 Ramseur Rd, Pittsboro, NC
27312, United States
(984) 351-0258
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
40 Ramseur Rd, Pittsboro, NC
27312, United States

Hours

Reviews

3.3
149 reviews
5 stars
73
4 stars
7
3 stars
8
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly staff, many report poor service, long wait times, and issues with order accuracy.

Food Quality

Numerous complaints about stale or poorly prepared food items, particularly donuts, with some customers expressing disappointment in product availability.

Staffing Issues

Consistent reports of understaffing leading to slow service and overwhelmed employees, impacting overall customer experience.

Cleanliness

The location is generally described as clean, but there are mentions of unclean windows and issues with food presentation.
  • AC
    aravind C
    Dec 28, 2025
    5.0
    The staff members are very friendly, and the atmosphere is welcoming. We made an in-store purchase today (Order #705). The lady who handled our billing double-checked everything and spoke very softly and politely. Great job 👏
  • PP
    Paul Papke
    Dec 26, 2025
    1.0
    Service was terrible! We were told to wait while stall all took care of drive through customers. Would not take my order unless I entered it into portal myself. Nice new looking location but very poor service. Corporate Dunkin needs to step in and retrain the staff.
  • SS
    Simmons School
    Dec 20, 2025
    5.0
    The staff in Pittsboro were SO sweet. In store order was fast, friendly and patient with new to Dunkin people.
  • TT
    Tendalus
    Dec 20, 2025
    2.0
    They need better management that'll staff the place with the appropriate number of team members who can do their jobs politely and effectively
  • KP
    Kimberly Perez
    Nov 29, 2025
    1.0
    We have been coming to the Pittsboro Dunkin’ because it’s the closest location for us, but unfortunately we continue to be disappointed with the customer service, food quality, and product availability. For example, today I ordered a large iced latte and received a medium. I also ordered 5 chocolate and 5 glazed donuts holes, but was given 10 with sprinkles—something my child doesn’t like. When we asked for it to be corrected, we were told, “That’s all we’ve got.” This isn’t the first time something like this has happened. The donuts are often melted or poor quality, and we’re rarely informed about what is or isn’t available. It’s frustrating to receive whatever is given without being told beforehand. Not to mention the wait times are always long, just to end up not receiving what you actually ordered. Please address these issues. Customers should receive what they order, or at least be notified if something is unavailable.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pittsboro, NC?

Dunkin' in Pittsboro, NC is open daily from 6:00 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' serves breakfast, lunch, and brunch.