Dunkin'

3.3
141 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
40 Ramseur Rd, Pittsboro, NC
27312, United States

Hours

Reviews

3.3
141 reviews
5 stars
70
4 stars
6
3 stars
8
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior and poor service.

Order Accuracy

Many customers express frustration with incorrect orders and issues with mobile ordering, indicating a lack of consistency in fulfilling requests.

Drive-Thru Issues

The drive-thru service is frequently criticized for being slow and often closed, leading to dissatisfaction among customers.

Product Quality

There are numerous complaints about the quality of food and drinks, particularly stale donuts and poorly made beverages.

Staffing Problems

Several reviews highlight staffing shortages and disorganization, contributing to long wait times and poor customer experiences.
  • RA
    Rebecca Artman
    Oct 25, 2025
    1.0
    Everytime they are out of mapple donuts. No place to turn around in drive thru.
  • GT
    Gabby Terrell
    Oct 21, 2025
    5.0
    Amazing people! Great food and service! Will definitely come again
  • HH
    Heather
    Oct 14, 2025
    5.0
    Love this Dunkin restaurant , the people there are great! It’s hard to find genuine people, but that’s what you get when you go to this location on Ramseur Rd in Pittsboro. If your in the area and want great customer service ( and great coffee) then stop by you won’t regret the experience… 😁
  • LG
    Lilly Gaines
    Oct 12, 2025
    1.0
    If I could give zero stars I would never experience bad customer service till now had terrible experience when it came to customer service will not be coming back
  • AM
    Ana Molina
    Oct 9, 2025
    1.0
    Hola , la comida de lugar esta muy bien. Lo único que últimamente no me gusta es que no quieren atender a los clientes en persona. Cuando se trata de que tomen una orden . Le dicen a uno que use la tableta no tienen todos los productos ahi en esa tableta . Se me hace una descortesía no dar la atención al cliente . Con respecto a tomar la orden siempre . Esto pasa en Pittsboro he ido a otros . Dunkin ‘s.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pittsboro, NC?

Dunkin' in Pittsboro, NC is open daily from 6:00 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' serves breakfast, lunch, and brunch.