Chipotle Mexican Grill

3.9
323 reviews
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Business Details

11025 Carolina Pl Pkwy, Pineville, NC
28134, United States
(704) 540-6440
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Carolina Place Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11025 Carolina Pl Pkwy, Pineville, NC
28134, United States

Hours

Reviews

3.9
323 reviews
5 stars
175
4 stars
56
3 stars
30
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overcooked rice, salty meat, and stale chips.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times.

Portion Sizes

Several customers noted that portion sizes, especially for meat and guacamole, were smaller than expected.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Overall Experience

Mixed reviews on overall experience, with some praising the food and service while others expressed disappointment.
  • ZZ
    Zoe
    Nov 9, 2025
    1.0
    Food is disgustingly bad. Disappointed with the size. I spent 16 dollars on a burrito that can fit in my hand. Food is really bland. This is a disgrace to real Mexicans (I’m Mexican btw). The tortilla is really hard to chew and swallow, very disappointed i don’t know how these influencers enjoy eating chipotle. 0/10 would never come again.
  • AS
    Ana Smelser
    Oct 14, 2025
    1.0
    It's been a while I haven't eat Chipotle. Today I try with the new carne asada. I paid $19.95 plus guacamole & Bottle of water. OMG it was salty. I mention to the staff. I hope they do something about it.
  • ZW
    Zylah Williams
    Oct 6, 2025
    1.0
    ordering my food was nice until it got to the latter half of the line, where the male there gave small proportions (especially for the guacamole that you pay extra for) and the register in which the boy decides to toss my food on the counter like a dog. perfect example of how chipotle has gone to shit.
  • MH
    M H
    Sep 18, 2025
    2.0
    I purchased the chicken bowl. The chicken was barely warm. No more was coming up of the grill. I was told it was cooked at 2pm but it was going on 440 pm. I wasn't offered any fresh chicken. But did rec'd an apology. Cups were stale. I was given a 2nd bag but it was stale too. I threw it all away. I will not go back.
  • PM
    Paul MG
    Jun 10, 2025
    5.0
    The dude with the long hair and beard is a had superior prep/burrito rolling skills, I eat at Chipotle all over the US frequently and he’s in the top 5 for sure 😀
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Carolina Place Mall Food Court serve?

Chipotle serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Pineville, NC?

It is located at 11025 Carolina Pl Pkwy, Ste FC-12, inside the Carolina Place Mall Food Court in Pineville, NC 28134.