Brand Certified
McDonald's
3.4(1358 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
260 Ivey Lane, Pinehurst, NC
28374, United States
Certified by McDonald's • Mar 01, 2026
(910) 295-1112
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,358 reviews
5 stars
455
4 stars
298
3 stars
211
2 stars
115
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and dine-in, with some stating it took over 20 minutes to receive their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.
Staff Attitude
Several customers noted that staff members displayed poor attitudes, including rudeness and lack of engagement, which negatively impacted the overall experience.
Food Quality
There were numerous complaints about food being served cold or poorly prepared, with specific mentions of undercooked items and unsatisfactory presentation.
Cleanliness
Some customers pointed out that the restaurant, including restrooms and dining areas, was not well-maintained, contributing to a negative dining experience.
- JDJada DavisFeb 12, 20262.0I go to this mcdonald's all the time when i'm at work takes normally 10 minutes to get my food but when i went in today i placed my order on the kiosk like any other time for A SMALL FRY ($2.12) from 10:44 to 10:55, my number was not called, my name wasn't called the employees was acknowledging me but just kept walking around in the kitchen saying were busy and moping around, the man on front counter kept giving out orders out the window it's like morning shift is lost and don't know what they be doing and i know breakfast end at 10:30 but y'all need more employees in the morning i left with no food cause i was supposed to be at work at 11 it's unacceptable to have to wait that long and when i went in there it was just me and another man at the counter waiting to pay by the time i left there was 7 people at the register and still nothing, 2 to 4 minutes max is what a person should have to wait to pay for an order no matter how big or small not 11+ minutes employees act like they can only do one task y'all need to hire more people or hire y'all pay cause once again unacceptable..
- ARAnke ReynekeJan 24, 20261.0Can you belive!!! NO JUNOIR CHICKENS!! Unacceptable
- DADRUMMING ACADEMYJan 22, 20265.0Service was good the drive thru line are very long at lunch time be prepared to wait order was good staff members smiles welcome you as you got your order thank you staff members. 1/19/2026
- JHJarom HutsonJan 19, 20261.0So slow for dine in
- D2D 28092Jan 8, 20261.0Stopped to get a simple cup of coffee. Ordered on the kiosk, and waited. After a few minutes, a worker handed me my coffee, and walked away. I thanked her, and went out the door. I took a sip and the coffee was cold. Not iced coffee, but coffee that had been sitting around unheated. I tossed it out on the ground and left, as I certainly wouldn't trust them to brew me a hot cup. Goodness, food times are hard. Update: McDonald's sent a "please contact us" response a few days after my review. I tried, but didnt have the patience to complest all the prompts involved. I'm sure it was corporate AI. Nasty, cold coffee.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 260 Ivey Lane, Pinehurst, NC?
McDonald's is open for dining from 5:00 AM to 11:00 PM every day of the week.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 4:00 AM until 1:00 AM the following day.
Does McDonald's at this location offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:00 PM.
Can I order food online or through an app at this McDonald's?
Yes, you can order food online at the delivery URL or via the McDonald's app available on both Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Ivey Lane?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have drive-thru service?
Yes, this McDonald's has a drive-thru service available for customer convenience.
What services can I enjoy at this McDonald's?
Customers can use DriveThru, purchase Gift Cards, enjoy McDelivery, access Mobile Offers, order via Mobile Ordering, and use WiFi at this location.
Which coffee shops are near McDonald's at 260 Ivey Lane, Pinehurst?
Starbucks is a nearby coffee shop where customers can enjoy a variety of beverages before or after visiting McDonald's.
What other food options are available near this McDonald's?
Nearby food options include Domino's Pizza, Jersey Mike's Subs, Kung Fu Restaurant, Chef George, Tartare, and Thai Fusion Cuisine.
Are there any fitness centers close to McDonald's where I can work out?
Yes, Anytime Fitness is located nearby if you want to exercise before or after your meal at McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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