McDonald's

3.4
1341 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 Ivey Lane, Pinehurst, NC
28374, United States

Hours

Reviews

3.4
1,341 reviews
5 stars
450
4 stars
297
3 stars
206
2 stars
115
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated that food was often served cold or poorly prepared, with complaints about soggy fries and burnt items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with cleanliness.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and overall handling of service problems.
  • MR
    Matt Rogers
    Nov 17, 2025
    5.0
    Very fast and reliable. Decent price.
  • FL
    Forensics 4 Life
    Nov 14, 2025
    3.0
    I like this location but they are really slow.
  • BB
    Bubble
    Oct 30, 2025
    5.0
    To describe my recent expedition through this McDonald’s drive-thru as a “disappointment” would be to commit a crime against language itself. No, this was not a mere inconvenience—it was a full-blown descent into the abyss of customer service, a fever dream of incompetence wrapped in grease-soaked paper and apathy. I arrived with hope in my heart and hunger in my soul, expecting, at the very least, mediocrity delivered efficiently. Instead, I was greeted by the auditory equivalent of a malfunctioning robot gasping for its final breath through the drive-thru speaker. My simple order—one medium fry, a cheeseburger, and a sweet tea—was somehow translated into a chaotic symphony of confusion and delay. It took twenty-one minutes. Twenty-one minutes for what could only be described as the culinary manifestation of despair. When I reached the window, the employee looked at me with the haunting, thousand-yard stare of someone who had long since abandoned all dreams and aspirations. My food was thrust at me with the grace of a catapult, the bag already translucent with oil, as though the fries had personally fought a losing battle against time itself. The fries were limp, their once-golden glory reduced to pale shadows of their former selves. The cheeseburger was a crime scene—its cheese folded like a crumpled napkin, the bun askew as though it had been assembled mid-earthquake. The sweet tea, that supposed Southern nectar, tasted like the diluted tears of a disappointed angel. I sat in my car for a moment, staring into the void, the smell of overused fry oil permeating my soul. This wasn’t fast food—it was slow agony. The kind of experience that doesn’t just ruin your appetite; it ruins your faith in humanity’s ability to operate a deep fryer. To the management: what transpired that night was not a meal. It was an ordeal. A test of patience, spirit, and digestive endurance. I hope you one day look upon your drive-thru cameras, witness the chaos you’ve sown, and feel even a flicker of remorse. One star—because zero is not an option.
  • H6
    hunter 600rr
    Oct 22, 2025
    1.0
    this location is terrible. employees are distracted, rude, and just dont want to be here. had to pull out of drive thru to wait for a plain cheeseburger and small fries, waited 10 minutes before i went inside and asked for it, and the food was cold when given to me. waste of time and money.
  • CC
    Chelsie
    Oct 19, 2025
    1.0
    Got a BEC biscuit this morning and the biscuit was so hard it felt like I was eating a rock. The bacon was burnt and the eggs was cold. This store is very slow and the employees in it are not nice

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 260 Ivey Lane, Pinehurst, NC?

McDonald's is open for dining from 5:00 AM to 11:00 PM every day of the week.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 4:00 AM until 1:00 AM the following day.