Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,058 reviews
5 stars
393
4 stars
265
3 stars
164
2 stars
81
1 star
155
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean restrooms.
Service Quality
Customers frequently mentioned slow service, rude staff interactions, and incorrect orders, indicating a lack of proper training and management.
Menu Availability
Many reviews noted that the restaurant was often out of popular menu items, leading to customer dissatisfaction.
Food Quality
Several customers complained about cold or poorly prepared food, with some expressing concerns about food safety.
- RCRandy CarlisleJan 5, 20261.09:26 am. Walked up to Wendy's from the Express lube to have breakfast while my car serviced. Door says open at 8am. Doors are locked and no one came to see who was rattling them. Walked around to drive thru where they were taking orders. No one came on the speaker. Walked around and knocked on window. No one answered. At one point, an employee made eye contact and walked away. By 9:36, I gave up. I'll spend my money elsewhere. That's extra poor service. I can't answer any questions because I never even received the least possible service.
- MBM BauerDec 6, 20254.0They were temporarily out of my favorite chili. Other items fresh and tasty
- WRWilliam RiersonDec 3, 20253.0No chili and rude about it
- MWMadMax WellSmartOct 28, 20251.0How can a place of business thrive if management is sorry and don't care....how can this place still be open for business? This is a nasty place!
- BKBarry KirkmanOct 13, 20251.0Terrible didn't even have change for a 20.00 bill pathetic
Frequently Asked Questions About Wendy's
Is Pilot Mountain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's Pilot Mountain Drive-Thru?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does Wendy's in Pilot Mountain serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Pilot Mountain, NC?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's in Pilot Mountain accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Pilot Mountain location for questions or feedback?
You can call (336) 368-2342 or reach out to their Customer Care team via their Contact page or Customer Satisfaction Survey online.
Is there a Wendy's mobile app for ordering from this location?
Yes, you can order via the Wendy's app available in the Apple App Store or use the quick link at https://m-wendys.app.link/l6I2YpOzMMb.
What are some nearby places around Wendy's Pilot Mountain?
Nearby you can find places like CAT Scale gas station, Speedway convenience store, Dunkin' Donuts coffee shop, and several banks such as PNC Bank and State Employees' Credit Union.
Is there a convenient gas station near Wendy's in Pilot Mountain?
Yes, CAT Scale, Speedway, Shell, and Circle K gas stations are located near Wendy's, making it easy to fuel up before or after your meal.
Can I visit other food and drink locations near Wendy's in Pilot Mountain?
Yes, Dunkin' Donuts and Hunt Brothers Pizza are nearby, offering coffee, donuts, pizza, and more if you're exploring dining options.
Are there any automotive services near Wendy's Pilot Mountain?
Yes, nearby automotive services include B&Ws Deluxe Detailz auto body shop, Pilot Mountain Rapid Lube, and Havoline Xpress Lube for your vehicle needs.