Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,053 reviews
5 stars
392
4 stars
263
3 stars
163
2 stars
81
1 star
154
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and overflowing trash cans.
Service Quality
Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Customers frequently mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several reviews noted that staff appeared unhappy or unprofessional, contributing to a negative customer experience.
Availability of Menu Items
Customers expressed frustration over the frequent unavailability of menu items and the need for better inventory management.
- MWMadMax WellSmartOct 28, 20251.0How can a place of business thrive if management is sorry and don't care....how can this place still be open for business? This is a nasty place!
- BKBarry KirkmanOct 13, 20251.0Terrible didn't even have change for a 20.00 bill pathetic
- LMLinda MeyersOct 4, 20252.0Associate had to ask if they had various items. The entire place in and out seemed dirty. Ladies bathroom handicap stall had a broken flusheder and was disgustingly full. No sign on the door not to use. There were flies everywhere. Associates did not seem to be happy....looked like they hated their job.
- MAMadison AbbottSep 26, 20251.0You pay extra for the Wednesday meal and employees apparently cant fulfill their job. Bought this for a child, she was disappointed. The whole point was to get the coffin cartons.
- PSPaula SecoreSep 24, 20251.0Went through the drive through for 2 biggie meals. They were cold, so I asked for fresh ones. A little while later an employee brought out basically the same order. Still cold.
Frequently Asked Questions About Wendy's
Is Pilot Mountain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pilot Mountain, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pilot Mountain, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 368-2342.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pilot Mountain Wendy’s serve breakfast?
Yes, this Wendy’s location in Pilot Mountain, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's Pilot Mountain Drive-Thru?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does Wendy's in Pilot Mountain serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Pilot Mountain, NC?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's in Pilot Mountain accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Pilot Mountain location for questions or feedback?
You can call (336) 368-2342 or reach out to their Customer Care team via their Contact page or Customer Satisfaction Survey online.
Is there a Wendy's mobile app for ordering from this location?
Yes, you can order via the Wendy's app available in the Apple App Store or use the quick link at https://m-wendys.app.link/l6I2YpOzMMb.
What are some nearby places around Wendy's Pilot Mountain?
Nearby you can find places like CAT Scale gas station, Speedway convenience store, Dunkin' Donuts coffee shop, and several banks such as PNC Bank and State Employees' Credit Union.
Is there a convenient gas station near Wendy's in Pilot Mountain?
Yes, CAT Scale, Speedway, Shell, and Circle K gas stations are located near Wendy's, making it easy to fuel up before or after your meal.
Can I visit other food and drink locations near Wendy's in Pilot Mountain?
Yes, Dunkin' Donuts and Hunt Brothers Pizza are nearby, offering coffee, donuts, pizza, and more if you're exploring dining options.
Are there any automotive services near Wendy's Pilot Mountain?
Yes, nearby automotive services include B&Ws Deluxe Detailz auto body shop, Pilot Mountain Rapid Lube, and Havoline Xpress Lube for your vehicle needs.