Brand Certified
McDonald's
3.5(1515 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
731 S Key St, Pilot Mountain, NC
27041, United States
Certified by McDonald's • Mar 01, 2026
(336) 368-4608
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,515 reviews
5 stars
518
4 stars
354
3 stars
249
2 stars
124
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, with many customers experiencing rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported inconsistent food quality, including cold, stale, or incorrectly prepared items, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with calls for better training and organization among staff to improve service.
- LMLuis MartinezJan 28, 20265.0Bueno
- YYyurr Yurr (Yurr)Jan 22, 20264.0Got some fire Chicken sandwiches if you add ketchup. The sprite is always top tier of course
- SHSam HutchinsJan 11, 20261.0Avoid this particular location at all cost this is by far the worst McDonald’s in the entire area go to any other restaurant but this one specifically corporate needs to get some new management at this location immediately!
- MBMark BadgettDec 23, 20254.0Im normally not a McDonalds fan but this one in Pilot Mountain was different..It was clean..the folks were friendly..A nice lady offered a drink while i waited..The food was good ..
- NWNoel WingoDec 22, 20251.0I have decided to stop coming to this McDonald’s. I come here often, but they consistently mess up my order. I swear almost every other time I order here they mess up. And it ranges from making the food incorrectly or completely leaving out food items. Some employees are very friendly, and some or absolutely rude and have no manners.
Frequently Asked Questions About McDonald's
What are the McDonald's Pilot Mountain location's regular operating hours?
This McDonald's location is open 24 hours a day, 7 days a week.
When is the drive-thru service available at McDonald's in Pilot Mountain, NC?
The drive-thru is open 24/7 every day of the week.
What are the delivery hours for McDonald's in Pilot Mountain?
Delivery is available from 5:30 AM to 11:00 PM on most days, with extended delivery until 11:30 PM on Fridays and Saturdays.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment options does McDonald's in Pilot Mountain accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order online or via mobile app for McDonald's in Pilot Mountain?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
Are there nearby food and dining options around McDonald's in Pilot Mountain?
Yes, nearby options include another McDonald's, 25 Summit Restaurant + Bar, Mountain View Restaurant, Hunt Brothers Pizza, and Wendy's.
What nearby conveniences can help customers visiting McDonald's in Pilot Mountain?
Nearby conveniences include BB&T ATM, CashPoints® ATM, PNC Bank, RBC Bank, Circle K convenience store and gas station, Exxon, Shell gas stations, and the UPS Access Point locations.
Are there any nearby services for automotive needs close to McDonald's in Pilot Mountain?
Yes, Advance Auto Parts stores, a U-Haul Neighborhood Dealer for truck rentals, B&Ws Deluxe Detailz (auto detailing and repair), as well as CAT Scale truck gas station are nearby.
What are some nearby attractions or community places near McDonald's in Pilot Mountain?
Nearby attractions and community places include Mayberry Shazzam amusement park, The Church of Jesus Christ of Latter-day Saints, Pilot Lodge #493 A.F. & A.M., VFW Post 9436 Pilot Mtn. NC, and Mountain Valley Pilot Mountain Office.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website