Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,510 reviews
5 stars
514
4 stars
353
3 stars
249
2 stars
124
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and poorly prepared meals.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported rudeness and lack of professionalism.
- SHSam Hutchins1 day ago1.0Avoid this particular location at all cost this is by far the worst McDonald’s in the entire area go to any other restaurant but this one specifically corporate needs to get some new management at this location immediately!
- MBMark BadgettDec 23, 20254.0Im normally not a McDonalds fan but this one in Pilot Mountain was different..It was clean..the folks were friendly..A nice lady offered a drink while i waited..The food was good ..
- NWNoel WingoDec 22, 20251.0I have decided to stop coming to this McDonald’s. I come here often, but they consistently mess up my order. I swear almost every other time I order here they mess up. And it ranges from making the food incorrectly or completely leaving out food items. Some employees are very friendly, and some or absolutely rude and have no manners.
- JGJoshua GoodmanDec 17, 20254.0The typical McDonald's, nothing wrong with it, nothing outstanding either.
- MSMason St.AngeloNov 23, 20251.0People love to hate on Wendy's in pilot, but I'd like to turn your attention to the McDonald's. The service here is absolute GARBAGE. My sister picked up food for me and my family today and our experience was terrible. First of all, she was told to wait for an extra 10ish minutes for her food, which would totally be understandable if they actually put all of our food in the bag. She returned home to find that they had forgotten an entire Mcdouble in our order. If that didn't already change your mind, let me tell you about the food itself. The fries were cold and floppy. My mother got a mcchicken that she had to throw away because the texture was disgusting. They forgot every dipping sauce that we ordered. And to top it all off, the nuggets were gross too. My most recent experience at Wendy's blows this out of the water. The food was good, we actuslly received everything ordered, and they got it out fast. This McDonald's has gone down exponentially in quality, and they need to fix it. People eat her because of the convenience, but it ends up being terrible. don't waste your money here.
Frequently Asked Questions About McDonald's
What are the McDonald's Pilot Mountain location's regular operating hours?
This McDonald's location is open 24 hours a day, 7 days a week.
When is the drive-thru service available at McDonald's in Pilot Mountain, NC?
The drive-thru is open 24/7 every day of the week.
What are the delivery hours for McDonald's in Pilot Mountain?
Delivery is available from 5:30 AM to 11:00 PM on most days, with extended delivery until 11:30 PM on Fridays and Saturdays.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment options does McDonald's in Pilot Mountain accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order online or via mobile app for McDonald's in Pilot Mountain?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
Are there nearby food and dining options around McDonald's in Pilot Mountain?
Yes, nearby options include another McDonald's, 25 Summit Restaurant + Bar, Mountain View Restaurant, Hunt Brothers Pizza, and Wendy's.
What nearby conveniences can help customers visiting McDonald's in Pilot Mountain?
Nearby conveniences include BB&T ATM, CashPoints® ATM, PNC Bank, RBC Bank, Circle K convenience store and gas station, Exxon, Shell gas stations, and the UPS Access Point locations.
Are there any nearby services for automotive needs close to McDonald's in Pilot Mountain?
Yes, Advance Auto Parts stores, a U-Haul Neighborhood Dealer for truck rentals, B&Ws Deluxe Detailz (auto detailing and repair), as well as CAT Scale truck gas station are nearby.
What are some nearby attractions or community places near McDonald's in Pilot Mountain?
Nearby attractions and community places include Mayberry Shazzam amusement park, The Church of Jesus Christ of Latter-day Saints, Pilot Lodge #493 A.F. & A.M., VFW Post 9436 Pilot Mtn. NC, and Mountain Valley Pilot Mountain Office.