Taco Bell

3.1
273 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 527 East Industry Drive in Oxford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
527 East Industry Drive, Oxford, NC
27565, United States

Hours

Reviews

3.1
273 reviews
5 stars
83
4 stars
42
3 stars
44
2 stars
20
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, with some stating it took over an hour to receive their orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty floors, sticky tables, and poorly maintained bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a mix of experiences with staff, with some praising friendly service while others reported rudeness and lack of attentiveness.

Food Quality

While some customers enjoyed the food, others complained about stale or poorly prepared items, indicating inconsistency in food quality.
  • BM
    Benjamin Mangalam
    Nov 15, 2025
    1.0
    Absolutely Awful Service what an awful experience at this Taco Bell. I placed my order at 8:27pm, totaling $29, and what happened next was unbelievable. There were a couple of guys ahead of me waiting on missing soft tacos and a 5-layer burrito. I don’t know how long they had already been waiting, but even after I arrived, it took at least 15 minutes—and there was still confusion. The staff asked them multiple times what items were missing, even after the customers told them four or five times. A girl who ordered around the same time as those guys got her food after waiting about 10–15 minutes, which is still long, but she at least received her order. Meanwhile, 30 minutes passed and my order was never even started. No issues getting drive-thru orders out, but lobby customers were basically ignored. At this point I was beyond frustrated, so I asked for the manager for a refund. The manager was working the line making tacos, and somehow still let 30 minutes go by without my order even being made. She processed my refund, and I asked for the corporate number. She said she would find it, walked to the line, then came back saying she “didn’t have it.” She didn’t even bother to look. The staffing made it even more ridiculous: two girls on drive-thru, two people on the taco line, one person handling the lobby, one person cleaning, and a cook—at least seven employees, and they still couldn’t get my order started in half an hour. This was hands down one of the worst fast-food experiences I’ve ever had. Completely unprofessional and unacceptable service from the manager and the entire team. I won’t be returning.
  • MR
    Mary Roper
    Oct 23, 2025
    2.0
    Food was Taco Bell food. Service was slow. Floors were sticky. Bathrooms needed attention, the base of the toilet was nasty and the floors in the bathroom looked like they hadn't been moped with fresh hot mop water for months. We stood and waited at the counter while the drive through took 6 orders before our cashier came to the register. We had some 5 folks standing behind us by then.
  • CH
    Cindy Hall
    Sep 20, 2025
    1.0
    Just go any place but Here in Oxford. Even if the line is long trust me it will be faster than here. Had people parking to wait on food. So bad one side of the parking lot was full.
  • HG
    Hari Shankar Gentyala
    Sep 19, 2025
    1.0
    Ordered 2 chicken items. Took more than 30 minutes for the order. Tables are sticky. Do not recommend this place if folks want food in less than 30 minutes.
  • SB
    Sarah Bea
    Sep 13, 2025
    1.0
    The worst service and the dirtiest I have ever seen. Disgusting to say the least

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Oxford, NC?

The drive-through is open from 10:00 AM until midnight Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and until 11:00 PM on Wednesday.

Where is the Taco Bell located in Oxford, NC?

It is located at 527 East Industry Drive, Oxford, NC 27565, USA.