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Taco Bell

3.0
(277 reviews)

Business Details

527 East Industry Drive, Oxford, NC
27565, United States
(919) 693-3424

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 527 East Industry Drive in Oxford. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
527 East Industry Drive, Oxford, NC
27565, United States

Hours

Reviews

3.0
277 reviews
5 stars
83
4 stars
42
3 stars
44
2 stars
20
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders, and experiencing rude or inattentive staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, sticky tables, and unkempt restrooms, leading to a negative perception of the restaurant's hygiene.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food, contributing to overall dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale or poorly prepared items, indicating inconsistency in food quality.
  • BM
    Brittney Mcentyre
    4 days ago
    1.0
    I don't feel like wasting more of my time writing this review JUST DONT GO THERE
  • JG
    Jessie Gay
    Feb 6, 2026
    1.0
    Even if the order is placed on the mobile app and paid for they wont start the order until you arrive. Then you have to pull into a parking lot and wait forever even if there is nobody else in line. Service was also trash dont waste your time here. Seems like they would rather you go elsewhere anyway.
  • BP
    Brittany Presley
    Dec 27, 2025
    1.0
    I placed a mobile order well ahead of time. I waited for 30 minutes for my food to even be ready, with zero acknowledgement from the staff.
  • PW
    Pamela Williams
    Nov 25, 2025
    1.0
    Been waiting 25 minutes for a small order. NO ONE HAS GOTTEN AN ORDER SINCE WE HAVE BEEN HERE!
  • BM
    Benjamin Mangalam
    Nov 15, 2025
    1.0
    Absolutely Awful Service what an awful experience at this Taco Bell. I placed my order at 8:27pm, totaling $29, and what happened next was unbelievable. There were a couple of guys ahead of me waiting on missing soft tacos and a 5-layer burrito. I don’t know how long they had already been waiting, but even after I arrived, it took at least 15 minutes—and there was still confusion. The staff asked them multiple times what items were missing, even after the customers told them four or five times. A girl who ordered around the same time as those guys got her food after waiting about 10–15 minutes, which is still long, but she at least received her order. Meanwhile, 30 minutes passed and my order was never even started. No issues getting drive-thru orders out, but lobby customers were basically ignored. At this point I was beyond frustrated, so I asked for the manager for a refund. The manager was working the line making tacos, and somehow still let 30 minutes go by without my order even being made. She processed my refund, and I asked for the corporate number. She said she would find it, walked to the line, then came back saying she “didn’t have it.” She didn’t even bother to look. The staffing made it even more ridiculous: two girls on drive-thru, two people on the taco line, one person handling the lobby, one person cleaning, and a cook—at least seven employees, and they still couldn’t get my order started in half an hour. This was hands down one of the worst fast-food experiences I’ve ever had. Completely unprofessional and unacceptable service from the manager and the entire team. I won’t be returning.

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