McDonald's

Reviews

• MH

  Marina Hernandez

  Jan 4, 2026
  1.0
  I came in the store while heading back home after holidays . Let me just say i don’t expect much from McDonald’s . But this encounter with the employees was truly unacceptable. First I tried to use the self service to order but the McDonald app wasn’t working so I walked to the counter so my code could be applied manually with them . The first employee marqueese was who I tried explaining what was wrong and as I was speaking midway notice him walking away . No communication or anything just simply walked off . Left me talking to the air . I kept calm but that was RUDE. Second time he came back and I wait for him to at least ask “what do you need?” Or “how can I help” but I couldn’t even recieve bare minimum customer service . Pants sagging , no commitment to the customer care it was disrespectful and definitely degrading to be treated that way . When I explain the issue again he tells me “I don’t even know how that app works. I don’t know anything bout that” so now I’m upset and firmly say “ okay get me someone who does” he walks off and some other employee who I don’t have recollection of his name but had his pants sagging as well comes to me after a while and after I tell him the issue about the app not giving me a code for a discount , he replied with “nothing I can do about that” . My husband told me it’s fine to just order so I did .So we see that literally EVERY customer there was having issues with their orders and that’s when we decide nvm let’s cancel this order , we have a long way back home and don’t need the order to be wrong . Well the employee who I have no recollection of his name goes to tell my husband . He can’t do a refund only a manager and that he don’t know when the manager can do it . My husband said so you don’t have a manager that can do it right now and the guy proceeds to say NO . Maybe like 2 minutes later the manager named ERICA came out to proceed with the refund . She did try her best to help us and did refund us our order but those employees seriously need more training . If you can . Just avoid this place . It’s not worth it .
• MS

  marc stone

  Dec 30, 2025
  5.0
  I got served breakfast at my table. That was really great
• AF

  Austin Falls

  Dec 27, 2025
  1.0
  Prices have gotten out of control
• JS

  John Stone

  Dec 26, 2025
  1.0
  Ordered a fish sandwich 2 Big Mac meals and a chocolate shake. It took about 20 minutes for eat here service to get my meal and it was not hot the fries and fish sandwich were not hot and I was told that the delay was due to cooking the fish sandwich. Then the shake machine was broken and they asked if I wanted a different drink or refund and I asked for a refund 12/21/2025. Horrible service
• DM

  Denise Morris

  Nov 22, 2025
  2.0
  They didn't have any thing sweet to offer for breakfast snack, like cinnamon rolls. Typical Mickey D's

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