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Dairy Queen Grill & Chill

3.5
(375 reviews)

Business Details

121 Parker Padgett Rd, Old Fort, NC
28762-9748, United States
(828) 668-7511
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
121 Parker Padgett Rd, Old Fort, NC
28762-9748, United States

Hours

Reviews

3.5
375 reviews
5 stars
154
4 stars
68
3 stars
42
2 stars
24
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the establishment's poor cleanliness, with reports of dirty tables, bathrooms, and overall disorganization.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as cold, stale items, and food that appeared spoiled or improperly cooked.

Service Issues

Customers frequently mentioned slow service and unhelpful staff, with reports of long wait times and rude interactions.

Positive Staff Experiences

Some reviews noted positive experiences with specific staff members who provided friendly service and made efforts to maintain cleanliness.

Convenience Features

The location is appreciated for its convenience, particularly for electric vehicle charging stations, but the overall experience is marred by the state of the food service.
  • MS
    Marchelle Sparks
    Jan 11, 2026
    5.0
    The lady working in the food section done an outstanding job making our burgers and fries. Hot and good.
  • GC
    game color
    Jan 8, 2026
    5.0
    Good burgers
  • ML
    Marilyn Lawrence
    Jan 6, 2026
    1.0
    Took the worker forever to take my order Messed up my order Fries we half cooked and cold The hotdog bun was hard as rock Chilli dog sauce was nasty didn't melt the cheese on it. Chilli dog was over cooked My dr. Pepper was water down. All the worker wanted to do was sit down. Had no fish sandwich chocolate ice cream was out. They had no other salad dressing Go to actual dairy Queen if you want variety and food cooked right not one that is connected to a gas station She was charming as well
  • DH
    Denise Fischer Hayes
    Nov 30, 2025
    3.0
    Sunday…the store wasn’t open at 8 a.m. as stated in Google Maps, but opened at 9. Pros: there are 12 Tesla fast chargers and 4 Amerify chargers, very nice! The Exxon gas pumps are available 24/7. An outside porta potty is on site. Cons: The building is in need of serious updates. There is no inside working bathroom, only the outside porta potty with empty hand cleaner and barely TP. If you park longer than an hour, payment is required or you’re towed. Update: the DQ response below links to a questionnaire/form where a receipt must be shown and your contact/email info filled out. Nope! Nothing will change anyway!
  • JH
    Jake Hofmann
    Nov 6, 2025
    4.0
    I only went here to use the Electrify America charging stations in the parking lot. They have four of them all 350 kW that seem to all work perfectly. I love never having to buy polluting gasoline ever again!

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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