The Full Story-What Sets Us Apart? Tasty, and completely unique, To the Moon and Back Frozen Treats serves up delicious, gourmet, hand-scooped ice cream along with authentic Italian Ice to Triad-area residents who are sick and tired of the same old options. There are others that try and tempt you with sweet artificial treats, but we think we offer the best choice, an authentic, creamy treat that satisfies your finicky taste for true flavor. The complete experience only happens when you actually show up! So, go ahead and follow us online. Come say "Hi!" Your taste buds will be glad you did!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.