Wendy's

3.6
524 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2209 Oak Ridge Rd., Oak Ridge, NC
27310, United States

Hours

Reviews

3.6
524 reviews
5 stars
211
4 stars
120
3 stars
76
2 stars
32
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Several customers noted that the dining area and facilities were not clean.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality of food and service.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times.
  • MP
    Myra Phillips
    Dec 13, 2025
    1.0
    Do not have senior drinks anymore and the boo book coupons plainly states on it NO PURCHASE NECESSARY to get a junior frosty! I was told today I had to order something to use my coupon!! This senior grandma will go to another Wendy’s!!
  • TT
    Trinity
    Dec 11, 2025
    1.0
    Stopped by around 10:30 for a Dave’s double combo & some nuggets. I waited in line almost 15 minutes when I was the only car in the drive through…I was super nice & patient but this is NASTY. When I got home & started eating my burger it was raw !! I live 20 minutes away…super disgusted & disappointing
  • SB
    Sheryl Brewer
    Dec 9, 2025
    1.0
    We literally waited n line for 20 mins for a kids meal and chicken combo. Got home….. the chicken sandwich is hard as a rock!!!!! Fries r cold and undercooked!!!!! We live 10 mins at most from this location…. Extremely disappointed!!!!
  • DM
    David Moore
    Nov 10, 2025
    1.0
    Sign was on the door that said the lobby is closed due to staffing issues. Proceeded to the drive thru line where I sat for 15 minutes only to make it to the speaker to be told they do not have any baked potatoes and only two chilis when I needed four. Had to drive 7 miles to another Wendy’s to get my food. I like in oak ridge and this business is a bad representation of our community
  • MD
    Model Zion Denise
    Nov 10, 2025
    1.0
    I’m a breakfast person and love a good biscuit in the morning everyone I thought in the world knew breakfast usually stops at 11 or 10:30 after rushing to pack my babies in the car get there at 9:45 only for her to tell me breakfast stopped at 9. WHAT! Never coming here again just a pretty building with no real customer service.

Frequently Asked Questions About Wendy's

Is Oak Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Oak Ridge, NC?

The drive-through is open daily from 9:00 AM to midnight.