Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, especially during peak hours, with long wait times at both the drive-thru and counter.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing components.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rudeness and lack of professionalism.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the dining area and facilities was frequently criticized, with reports of dirty tables and unkempt bathrooms.
DM
David Moore
Nov 10, 2025
1.0
Sign was on the door that said the lobby is closed due to staffing issues. Proceeded to the drive thru line where I sat for 15 minutes only to make it to the speaker to be told they do not have any baked potatoes and only two chilis when I needed four. Had to drive 7 miles to another Wendy’s to get my food. I like in oak ridge and this business is a bad representation of our community
MD
Model Zion Denise
Nov 10, 2025
1.0
I’m a breakfast person and love a good biscuit in the morning everyone I thought in the world knew breakfast usually stops at 11 or 10:30 after rushing to pack my babies in the car get there at 9:45 only for her to tell me breakfast stopped at 9. WHAT! Never coming here again just a pretty building with no real customer service.
ZM
Zachary Morrison
Nov 9, 2025
1.0
A bunch of young kids who could care less if they make good food. Hate this Wendy's!! Will not ever eat here again!!
JC
Johnny Chaudoir
Nov 2, 2025
5.0
$11.60 for 2 cheeseburgers and a small drink. You can tell this is oak ridge! Way overpriced rent, so pass it on to the customers!
ZY
Zach Young
Oct 5, 2025
3.0
Wendy’s is more expensive than Chic Fil A, and the service is half as good (at best). I ordered a spicy chicken sandwich combo and the total was $11.30 (not even large sized). I asked for a sweet and sour packet at the drive thru and they told me next time to tell them while I’m ordering because they charge extra. Chic fil a doesn’t charge for a sauce packet. For $11.30, I should be able to get a sauce. They nickel and dime you to death.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Oak Ridge, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Oak Ridge, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 643-7377.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oak Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Oak Ridge, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through in Oak Ridge, NC?
The drive-through is open daily from 9:00 AM to midnight.
Does this Wendy's location in Oak Ridge serve breakfast?
Yes, breakfast is served here with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is Wendy's in Oak Ridge still open to customers?
Yes, Wendy's continues to serve customers through dine-in, drive-thru, and delivery options.
Can I order Wendy's food for delivery or takeout from the Oak Ridge location?
Yes, delivery and takeout are available. You can order via the Wendy's app or their online ordering site.
What payment options does Wendy's Oak Ridge accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Oak Ridge with questions or feedback?
You can call the location directly at (336) 643-7377 or reach the Customer Care team via live chat or phone at 888-624-8140.
Where is Wendy's Oak Ridge located?
Wendy's is located at 2209 Oak Ridge Rd., Oak Ridge, NC 27310, USA.
What other services or points of interest are near Wendy's Oak Ridge?
Nearby places include Bank of Oak Ridge, Oak Ridge Insurance Services, Nonna Teresa Eatery, Triad Goodwill thrift store, and Lowes Foods grocery store.
How can nearby Bank of Oak Ridge help customers visiting Wendy's?
Customers can access banking services like deposits, withdrawals, and loans conveniently near Wendy's, making errands efficient during their trip.
What nearby dining options are there besides Wendy's in Oak Ridge?
Nonna Teresa Eatery is a nearby bar and restaurant, providing alternative dining choices close to Wendy's.