Wendy's

3.7
520 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2209 Oak Ridge Rd., Oak Ridge, NC
27310, United States

Hours

Reviews

3.7
520 reviews
5 stars
209
4 stars
120
3 stars
77
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during peak hours, with long wait times at both the drive-thru and counter.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing components.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rudeness and lack of professionalism.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the dining area and facilities was frequently criticized, with reports of dirty tables and unkempt bathrooms.
  • DM
    David Moore
    Nov 10, 2025
    1.0
    Sign was on the door that said the lobby is closed due to staffing issues. Proceeded to the drive thru line where I sat for 15 minutes only to make it to the speaker to be told they do not have any baked potatoes and only two chilis when I needed four. Had to drive 7 miles to another Wendy’s to get my food. I like in oak ridge and this business is a bad representation of our community
  • MD
    Model Zion Denise
    Nov 10, 2025
    1.0
    I’m a breakfast person and love a good biscuit in the morning everyone I thought in the world knew breakfast usually stops at 11 or 10:30 after rushing to pack my babies in the car get there at 9:45 only for her to tell me breakfast stopped at 9. WHAT! Never coming here again just a pretty building with no real customer service.
  • ZM
    Zachary Morrison
    Nov 9, 2025
    1.0
    A bunch of young kids who could care less if they make good food. Hate this Wendy's!! Will not ever eat here again!!
  • JC
    Johnny Chaudoir
    Nov 2, 2025
    5.0
    $11.60 for 2 cheeseburgers and a small drink. You can tell this is oak ridge! Way overpriced rent, so pass it on to the customers!
  • ZY
    Zach Young
    Oct 5, 2025
    3.0
    Wendy’s is more expensive than Chic Fil A, and the service is half as good (at best). I ordered a spicy chicken sandwich combo and the total was $11.30 (not even large sized). I asked for a sweet and sour packet at the drive thru and they told me next time to tell them while I’m ordering because they charge extra. Chic fil a doesn’t charge for a sauce packet. For $11.30, I should be able to get a sauce. They nickel and dime you to death.

Frequently Asked Questions About Wendy's

Is Oak Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.