Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with food quality, including overcooked, undercooked, or stale items, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both drive-thru and in-store, often resulting in incorrect or incomplete orders.
Customer Service
Feedback indicated poor customer service experiences, including rude staff and lack of attentiveness, contributing to a negative dining experience.
Availability Issues
Customers frequently noted that the restaurant was out of key menu items, leading to frustration and disappointment.
BM
Brandon Munger
Feb 23, 2026
1.0
I was hoping the automated attendant for the drive thru would improve over time, but unfortunately it hasn't. It continually tries to upsell, ask unnecessary questions and make the ordering process longer. DEFINITELY not a customer centric approach.
AA
aTragicSlip
Feb 11, 2026
1.0
Been to this Bojangles at least 50 times, I will no longer be going back. Time and time again the service is horrible, food is always old or died out. You can taste the old oil in the food, it's a disgusting taste. Plus you never feel like you get the portion sizes you ordered.
JS
James Stovall
Jan 26, 2026
5.0
The food was excellent! All the employees were very nice and the manger Heather came by our table to make sure everything was to our satisfaction! Will definitely go back to this Bojangles!!
EA
Emelia Allred
Jan 17, 2026
3.0
service/atmosphere 1 star because of the ai taking your order.
BH
Barbara Hall
Jan 16, 2026
5.0
Stopped on the way home from a doctor appointment and enjoyed a quick lunch.