McDonald's

3.4
1626 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1430 2nd St, North Wilkesboro, NC
28659, United States

Hours

Reviews

3.4
1,626 reviews
5 stars
528
4 stars
324
3 stars
325
2 stars
155
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers frequently receiving the wrong items or missing components.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.

Food Quality

There were numerous complaints about cold food and poor preparation, with some customers receiving inedible items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
  • JP
    Jimmie Proveaux
    5 days ago
    4.0
    They're slow, they can't keep help. They run off homeless people and I saw a rat, take a big Mac and run off with it.
  • TW
    Tammy Wyatt
    Dec 31, 2025
    1.0
    Could not get Service, Went inside because drive through had so many cars. A manager was walking away from register when I went in. So I waited , another manager was serving one customer in dining area. Who had been waiting a couple of minutes. This manager seen me standing there 3 different times, never offering to take my order. Never acknowledged me or spoke to me , saying Hi or it will be a few min. Both managers was working drive through. No one was taking my order. I asked twice with no response if someone was working front. No answer no acknowledgement. Finally I got louder, I had waited on someone almost 7 min. . And this time manager said she will be with you in a min. ( this manger had not one time even looked at me or out front), I know because I watched them both working drive through . After that I waited one more min. And walked out. Too damn busy making sure drive through times look good! Totally ignoring customers inside of dining room. This was at 1:30 today.
  • KB
    keith bobbitt
    Dec 20, 2025
    5.0
    They usually do pretty good for breakfast, but if you go for lunch prepare to wait for your food if you dining in.. They will sling food out the drive thru while you wait for food if your eating in.
  • EE
    Ethan
    Dec 13, 2025
    1.0
    Always an awful experience at this location. I waited an eternity this morning for a simple order. Meanwhile there are 6-7 people who had been there longer than I had waiting in line who had not even ordered. They were just consistently being ignored by the staff. And there is a short dark haired manager there who is absolutely awful to deal with. Thankfully I didn’t have to speak to her today, but she makes the whole franchise look awful with her attitude and the way I’ve seen her treat customers in the past and myself included. I used the kiosk today, and I waited forever but still somehow received my food before the multiple people who were there before I was even got to order. McDonald’s, or whoever owns this location, I hope you see this. This establishment needs some serious work. The food was okay, but the experience is consistently one of the worst experiences I’ve ever had with “fast” food.
  • DM
    daniel mcginty
    Dec 9, 2025
    1.0
    Went here a day the first window the girl was mumbling and taking an order so I gave them my card. Got to second window and found out I was charged for the wrong order. I re-paid at the second window for my correct order. Asked if I always refunded for the first charge and they said no do you want the food also (no I wanted a refund or at least a substitute of something that would be eaten). Got home and they messed my order up completely. Very incompetent and no customer service skills.

Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 1430 2nd St, North Wilkesboro, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.