Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service varied widely, with some praising friendly and attentive staff, while others reported rude service and long wait times.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and drink station, with some customers noting a need for better maintenance.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
TT
Tiffany
Dec 27, 2025
3.0
It wasn't bad but the food was kinda cold by the time I sat down at the table, good customer service though
HT
Hailee Taylor
Dec 10, 2025
1.0
If I could give 0 I would. Sat in drive through for 30 mins and as a manager in a fast service place that is absolutely unacceptable… the woman in the window didn’t even speak to us and practically threw the bag of food at me. On top of the horrible service experience ALL of our food was ice cold, and I live quite literally 2 mins away from the store so I know it wasn’t the ride home that made them that cold and they gave us one singular sauce and it wasn’t even the sauce we asked for. Very disappointed.
JH
John Hobbs
Dec 4, 2025
5.0
I had a genuinely great experience at this Wendy’s, the kind that reminds you why the chain has stayed a favorite for so many years. From the moment I walked in, everything felt clean, organized, and welcoming. The staff greeted me right away with an easy friendliness that set the tone for the whole visit. They seemed engaged and attentive, not just going through the motions, and that alone goes a long way.
My order was taken quickly and accurately, and the food came out surprisingly fast for how fresh it tasted. The fries were crisp, the potato was hot and well assembled, and the produce actually looked bright and fresh instead of tired or wilted. Even the drink station was tidy and well stocked, which is something you notice only when it’s not done well elsewhere. It felt like a team that actually cares about the quality they’re putting out.
What impressed me most was the overall consistency. Every part of the experience lined up with what you hope for in a fast food stop but rarely get all at once: clean dining room, friendly staff, fresh food, and a smooth flow from start to finish. No hiccups, no hassle, just a truly solid meal that exceeded expectations.
Five stars for delivering exactly what fast food should be: quick, fresh, and reliably good. I’ll absolutely be returning to this location.
CB
CELESTINE BROWN
Nov 2, 2025
5.0
Wendy's shake and hamburgers
BD
Brett Dunlap
Nov 1, 2025
1.0
Spicy chicken sandwich made me very sick and have been on the toilet for 2 hours. Don’t order it! The inside of the restaurant is the least bit inviting, looks like you’re eating in a hospital.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's on weekdays?
Wendy's drive-thru is open from 6:30 AM to midnight Monday through Thursday, and until 1:00 AM on Friday.
Can I order Wendy's food for delivery in New Bern, NC?
Yes, delivery is available where supported; you can check availability by entering your address on the Wendy’s app or at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, this Wendy’s in New Bern, NC serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's open for dine-in and takeout?
Yes, Wendy’s offers dine-in, takeout, delivery, and drive-thru services at this location.
How can I contact Wendy's New Bern location for questions or feedback?
You can call the location directly at (252) 288-5703 or reach out via their Customer Care team through their Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu and price information?
Menu and pricing are available online at order.wendys.com or via the Wendy’s mobile app by selecting the location.
What are some nearby places of interest to Wendy's at 2900 Neuse Blvd?
Nearby, you'll find Family Fare convenience store and coffee shop, U-Haul Neighborhood Dealer for truck rentals, and several beauty salons like Unique Beauty Bar and Touch of Glam Salon.
Are there other fast food restaurants near Wendy's on Neuse Blvd?
Yes, nearby fast food options include Burger King and McDonald's, offering alternative dining choices close to Wendy’s.
Can nearby locations help when visiting Wendy’s at 2900 Neuse Blvd?
Nearby places like Family Medical Supply and Johnnie Ray Kinsey Fitness Center might be useful if combining errands or visits; Family Fare convenience store is good for quick coffee before or after a meal at Wendy’s.