Wendy's

3.9
1486 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2900 Neuse Blvd, New Bern, NC
28560, United States

Hours

Reviews

3.9
1,486 reviews
5 stars
674
4 stars
369
3 stars
225
2 stars
81
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and attentive staff, while others reported rude service and long wait times.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the dining area and drink station, with some customers noting a need for better maintenance.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • TT
    Tiffany
    Dec 27, 2025
    3.0
    It wasn't bad but the food was kinda cold by the time I sat down at the table, good customer service though
  • HT
    Hailee Taylor
    Dec 10, 2025
    1.0
    If I could give 0 I would. Sat in drive through for 30 mins and as a manager in a fast service place that is absolutely unacceptable… the woman in the window didn’t even speak to us and practically threw the bag of food at me. On top of the horrible service experience ALL of our food was ice cold, and I live quite literally 2 mins away from the store so I know it wasn’t the ride home that made them that cold and they gave us one singular sauce and it wasn’t even the sauce we asked for. Very disappointed.
  • JH
    John Hobbs
    Dec 4, 2025
    5.0
    I had a genuinely great experience at this Wendy’s, the kind that reminds you why the chain has stayed a favorite for so many years. From the moment I walked in, everything felt clean, organized, and welcoming. The staff greeted me right away with an easy friendliness that set the tone for the whole visit. They seemed engaged and attentive, not just going through the motions, and that alone goes a long way. My order was taken quickly and accurately, and the food came out surprisingly fast for how fresh it tasted. The fries were crisp, the potato was hot and well assembled, and the produce actually looked bright and fresh instead of tired or wilted. Even the drink station was tidy and well stocked, which is something you notice only when it’s not done well elsewhere. It felt like a team that actually cares about the quality they’re putting out. What impressed me most was the overall consistency. Every part of the experience lined up with what you hope for in a fast food stop but rarely get all at once: clean dining room, friendly staff, fresh food, and a smooth flow from start to finish. No hiccups, no hassle, just a truly solid meal that exceeded expectations. Five stars for delivering exactly what fast food should be: quick, fresh, and reliably good. I’ll absolutely be returning to this location.
  • CB
    CELESTINE BROWN
    Nov 2, 2025
    5.0
    Wendy's shake and hamburgers
  • BD
    Brett Dunlap
    Nov 1, 2025
    1.0
    Spicy chicken sandwich made me very sick and have been on the toilet for 2 hours. Don’t order it! The inside of the restaurant is the least bit inviting, looks like you’re eating in a hospital.

Frequently Asked Questions About Wendy's

Is Neuse Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's on weekdays?

Wendy's drive-thru is open from 6:30 AM to midnight Monday through Thursday, and until 1:00 AM on Friday.