Taco Bell

3.7
1227 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1815 Neuse Blvd in New Bern. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1815 Neuse Blvd, New Bern, NC
28560, United States

Hours

Reviews

3.7
1,227 reviews
5 stars
450
4 stars
316
3 stars
212
2 stars
84
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many others complained about poor food preparation, missing items, and unsanitary conditions.

Staff Attitude

Reviews highlighted a lack of professionalism and poor customer service from staff, with some customers feeling ignored or treated rudely.

Cleanliness

Several reviews noted that the dining area and food preparation areas were not clean, contributing to a negative dining experience.

Management Concerns

Customers expressed concerns about management's handling of staff and service issues, suggesting a need for better oversight and training.
  • DD
    danni
    Nov 11, 2025
    5.0
    love them here
  • RR
    Rita Rowe
    Nov 6, 2025
    1.0
    Went through drive thru. Had a hard time getting the girl to understand what I wanted. Problem with the intercom/speaker. Repeated order 3 or 4 times. Had ordered a large cup of ice. Didn't get it and had to go inside to get it. Ordered meximelts, which apparently they don't have anymore. Got soft shell rollups instead. Tasteless. Only ate a bite and threw the rest away. Adios Taco Bell.
  • MM
    Matt McCoy
    Nov 5, 2025
    1.0
    Ive never had to pull out of a drive thru after placing my order because of the time it was taking and still have 3 cars ahead of me.
  • WM
    Will Monroe
    Oct 25, 2025
    1.0
    This was a horrible experience. It took over 45 minuted for my order to come to the counter. They had to remake the meal because they gave my family of 4 entire meal to a random customer and had to remake the entire order again. I saw the Door Dash driver there for pick also waiting over 40 minutes for his meal. I left before he got the delivery pick up. I could hear the staff yelling and cussing each other out like it was a back of house at a bar in plain sight. 0/10, will not be back.
  • AL
    Aaron Lewis
    Oct 12, 2025
    1.0
    They can never get our order right, this time our order was missing 3 items! This is not the first time and we always order ahead so it's not like it's because they're rushing, just a major lack of competent staff.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1815 Neuse Blvd?

The drive-through is open from 9:00 AM to 11:30 PM Monday through Wednesday, 9:00 AM to midnight Thursday through Saturday, and 9:00 AM to 11:00 PM on Sunday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.