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Subway

3.9
(231 reviews)

Business Details

(252) 636-0020
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Bern Subway® Restaurant at 963 & 965 Highway 70 East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
963 & 965 Highway 70 East, New Bern, NC
28560, United States

Hours

Reviews

3.9
231 reviews
5 stars
121
4 stars
47
3 stars
18
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and well-prepared sandwiches, others reported issues with cold food and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and sticky floors, which negatively impacted customer experiences.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong sandwich preparations.

Management Issues

Several reviews indicated poor management practices, including running out of ingredients and inadequate staffing during busy times.
  • JS
    Jay Simeon
    1 day ago
    1.0
    I came to get lunch and it was so hot in there it was unbelievable that they have their workers in there working in that kind of heat and I feel so bad for the ladies and gentlemen that were there working
  • BB
    BLS
    3 days ago
    2.0
    Ordered 2 foot longs online and paid for them... ready for me to pick up. I did not feel a tip was appropriate as no personal service was rendered. But perhaps I should have because both buns were so dry and hard they broke apart into small pieces. Not just day old bread, but almost fossilized. Could it be this was a 'payback' for not tipping on the app?
  • BW
    Blake Williams
    Feb 19, 2026
    1.0
    Ordered a garlic and cheese steak and they gave me a turkey and cheese had 5 footlongs at the register asked me what did I get I as he just grabs a sandwich and throws it in the bag won’t be going here again can’t even take the 10 seconds to make sure the sandwich is the right one wish I could take my tip back
  • MG
    Michel Gosselin
    Feb 17, 2026
    5.0
    Tried the new cheesy garlic steak sub. Food was 0repared with love by employee 1106. Great sub! Loved it Will also try what she suggested.
  • TT
    The Money Thief
    Feb 16, 2026
    5.0
    Yummy yummy in my tummy. I wanted a "sub" but there just no "way"

Frequently Asked Questions About Subway

Where is Subway located in New Bern, NC?

Subway is located at 963 & 965 Highway 70 East, Units A & B, in the Trent East Crossing Shopping Center, Craven, New Bern, NC 28560.

What are the operating hours for Subway at this location?

Subway is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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