Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in New Bern off Ship Trail Road and Howel Road and next to the State Employee's Credit Union.
Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Nike, Amy, and Macey.
Food Quality
While several reviews mentioned delicious steaks and other dishes, there were also complaints about undercooked or bland food, indicating inconsistency in food preparation.
Atmosphere
The restaurant was often described as having a pleasant and cozy atmosphere, contributing positively to the dining experience.
Order Accuracy
There were multiple reports of issues with order accuracy, including incorrect cooking levels and missing items, leading to customer dissatisfaction.
Wait Times
Some customers experienced long wait times for food, particularly during busy periods, which negatively impacted their overall experience.
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Cindy Scott
6 days ago
3.0
3 people, 3 plates; 1. Stake skewers (well done) with loaded potato 2. 6oz stake (medium)& aussie chicken with loaded potato 3. 6oz stake(well done) & aussie chicken with loaded potato.
Took over an hour for our dishes to be served, people who arrived after us were served and done before we even got food on the table.
Order 1 the stake was rare thankfully the waitress overheard us mention this and offered to make a new plate. We asked for it to go ahead and be boxed up due to the time it took to cook the first round. Plate 2 the stake was cold, but not worth the time to send back to wait. Plate 3 the stake was medium rare when expressly asked for well done. Not only was it NOT done, but it was tough and had zero flavor.
The chickens were great but overall very small, and everyone seemed to enjoy the loaded potatoes.
That is one statehouse I won't be ordering a stake from again.
DC
Daniel Cuxim
Jan 4, 2026
1.0
got singled out and spoken to as if we were children for a vape that was in a hoodie pocket and had not seen the light of day inside of the restaurant, after ordering of course. will not be returning, don’t want to pay to go to a place where there’s weird pocket peekers.
AA
Amanda Alexander
Dec 31, 2025
5.0
I had a to-go order and the guy working was extremely friendly and made sure i had all the extras i had requested. Also, best steak (New York Strip), I've had in a long time! Cooked perfectly (MR)
DV
Darlene Verdejo
Dec 27, 2025
5.0
My daughter & I went there today for lunch 😋 Evrything was great including the hostess named AMY who was very pleasant & attentive
JK
Jamie Kornahrens
Dec 20, 2025
5.0
Had a date with my spouse for the first time in a long time here. They gave us a cozy booth, helped navigate my allergies, and checked in frequently to be sure we enjoyed our meal. The grilled shrimp appetizer was delicious. The salads were very satisfying. The potatoes were tasty. But the star was the steaks.
My steak first came out a bit overly charred. I wasn't planning to make a fuss, but the lovely server Macey (SP?) saw that it was a bit overdone, and took it back to fix it. Her manager Bill cooked the replacement himself, and made sure it was done the way I needed it to be. Spouse got filet mignon, but agreed that my ribeye was even better.
It was a delightful experience, and we're very glad we went. Thank you for the sweet date you helped us have!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of meals are served at Outback Steakhouse in New Bern?