Jimmy John's

4.2
239 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1809 S Glenburnie Rd, New Bern, NC
28562, United States

Hours

Reviews

4.2
239 reviews
5 stars
149
4 stars
39
3 stars
16
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to dissatisfaction.

Food Quality

While some customers praised the freshness and taste of the food, others experienced issues with incorrect ingredients and food safety concerns.

Staff Behavior

Feedback indicated a decline in staff friendliness and professionalism, with some customers noting rude interactions and lack of engagement.

Delivery Problems

Many reviews highlighted delays in delivery times and issues with order accuracy, causing frustration among customers.
  • AM
    Allyson Moran
    Jan 2, 2026
    1.0
    Incompetent staff that cannot read an order. Called to complain about missing items and staff acted like they knew nothing about it. Ridiculous.
  • SW
    Shelly Wilson
    Dec 8, 2025
    1.0
    I ordered the Utimate porker and it didn't have any bacon on it , it had Salami on which it don't have on it on the menu and they toasted it which they should have asked if I wanted to be to toasted which I didn't. I won't order here again
  • TB
    Tom BOWERS
    Dec 1, 2025
    5.0
    I've never had a bad sandwich from Jimmy John's but I've had the wrong sandwich a time or two they've always tried to make it right very friendly staff a little pricey for the size of the sandwich but it's good
  • TD
    Theodore Davis
    Nov 17, 2025
    2.0
    Where’s the old team that was here? Service is slow, sandwich was made wrong, prices increased. Jersey Mike’s I’ll be heading your way.
  • GG
    Greg Gunsten
    Sep 6, 2025
    2.0
    What happened here. A very regular customer (>1week). Showed up today. Totally different staff and the price increased 20 percent. Previous staff was amazing current crew leaves a lot to be desired. Will need to find a new lunch place. Very sad