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Dunkin'

4.1
(677 reviews)

Business Details

120 Taberna Way, New Bern, NC
28562, United States
(252) 637-9284
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Bern, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 Taberna Way, New Bern, NC
28562, United States

Hours

Reviews

4.1
677 reviews
5 stars
388
4 stars
148
3 stars
48
2 stars
35
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistencies in food and drink preparation.

Drive-Thru Issues

The drive-thru is often criticized for long wait times and poor design, leading to congestion and frustration.

Positive Staff Recognition

Several customers highlighted exceptional service from specific employees, indicating that good service is possible at this location.

Cleanliness and Atmosphere

The store is noted for being clean and well-maintained, contributing positively to the overall customer experience.
  • MP
    Melody P
    Feb 9, 2026
    1.0
    Terrible costumer service. Absolutely terrible. My husband, who is a blue collar worker, doesn't know anything about Dunkin. When he's told numerous times he can't have a specific drink with a meal deal, and no one is giving him options, it's frustrating trying to figure it out, especially with limited drinks on the drive-thru screen. Once we got to the window ZERO interaction from the workers. Didn't make eye contact and didn't say a single word. From 2 different workers. I had to check our bag and drinks just to be sure we had the correct order, since they didn't say a word. Extremely disappointing. Will not return to this location (James City).
  • BB
    Bren
    Jan 18, 2026
    2.0
    They’re shoving the TIP prompt in your face at the DRIVE THROUGH window now…
  • MM
    Michael
    Dec 10, 2025
    3.0
    The last few times there I was made to feel as if I was a burden. The last person that helped me was great. As others walked past she stopped and help me.
  • CB
    Cheryl Bodo
    Dec 3, 2025
    4.0
    It's a typical Dunkin. Totally what you would expect both good and bad.
  • AA
    Alex A
    Nov 29, 2025
    5.0
    The drive thru was long so I went inside the store and the service was much faster.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in New Bern, NC?

Dunkin' in New Bern, NC is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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