Brand Certified
Dunkin'
4.1(677 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
120 Taberna Way, New Bern, NC
28562, United States
Certified by Dunkin' • Feb 22, 2026
(252) 637-9284
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Bern, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
677 reviews
5 stars
388
4 stars
148
3 stars
48
2 stars
35
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders and inconsistencies in food and drink preparation.
Drive-Thru Issues
The drive-thru is often criticized for long wait times and poor design, leading to congestion and frustration.
Positive Staff Recognition
Several customers highlighted exceptional service from specific employees, indicating that good service is possible at this location.
Cleanliness and Atmosphere
The store is noted for being clean and well-maintained, contributing positively to the overall customer experience.
- MPMelody PFeb 9, 20261.0Terrible costumer service. Absolutely terrible. My husband, who is a blue collar worker, doesn't know anything about Dunkin. When he's told numerous times he can't have a specific drink with a meal deal, and no one is giving him options, it's frustrating trying to figure it out, especially with limited drinks on the drive-thru screen. Once we got to the window ZERO interaction from the workers. Didn't make eye contact and didn't say a single word. From 2 different workers. I had to check our bag and drinks just to be sure we had the correct order, since they didn't say a word. Extremely disappointing. Will not return to this location (James City).
- BBBrenJan 18, 20262.0They’re shoving the TIP prompt in your face at the DRIVE THROUGH window now…
- MMMichaelDec 10, 20253.0The last few times there I was made to feel as if I was a burden. The last person that helped me was great. As others walked past she stopped and help me.
- CBCheryl BodoDec 3, 20254.0It's a typical Dunkin. Totally what you would expect both good and bad.
- AAAlex ANov 29, 20255.0The drive thru was long so I went inside the store and the service was much faster.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in New Bern, NC?
Dunkin' in New Bern, NC is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Where can I order Dunkin's products ahead of time for a fast grab and go experience?
You can order ahead using the Dunkin’ mobile app, available on iOS and Android, or order online via their order URL.
What holiday drinks are currently available at Dunkin' in New Bern?
Try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch, including coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' location have a drive-thru and in-store dining options?
Yes, Dunkin' in New Bern offers a drive-thru as well as dine-in options.
Is free Wi-Fi available at Dunkin' in New Bern?
Yes, free Wi-Fi is provided for customers.
What nearby places can I visit before or after my visit to Dunkin' in New Bern?
You can visit the New Bern Civil War Battlefield Park, a local historical landmark and park, perfect for a leisurely walk before or after enjoying Dunkin'.
Are there automotive services near Dunkin' in New Bern in case I need car repair or maintenance?
Yes, nearby automotive services include Rite Touch, Canady Auto Repair & Service, Eastern Carolina Nissan Service Center, and Glass Doctor.
What shopping or home service places are close to Dunkin' for additional errands?
Nearby you will find Twin Rivers Supply Co for building supplies, Branche's Furniture Clearance Center for shopping, and CreeKraft for home services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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