Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Bern, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
673 reviews
5 stars
387
4 stars
147
3 stars
48
2 stars
34
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or unprofessional behavior from certain employees.
Speed of Service
Many customers express frustration with long wait times, particularly in the drive-thru, indicating a need for improved efficiency.
Product Consistency
There are complaints about inconsistent product quality, particularly regarding coffee and order accuracy, with some customers receiving incorrect or cold items.
Cleanliness and Atmosphere
The location is generally noted for being clean and well-maintained, contributing positively to the overall customer experience.
- MMMichaelDec 10, 20253.0The last few times there I was made to feel as if I was a burden. The last person that helped me was great. As others walked past she stopped and help me.
- CBCheryl BodoDec 3, 20254.0It's a typical Dunkin. Totally what you would expect both good and bad.
- AAAlex ANov 29, 20255.0The drive thru was long so I went inside the store and the service was much faster.
- SPStephanie PhelpsNov 5, 20253.0I work in this area and have always had great interactions with all the employees but today was just ridiculous. I’m assuming I dealt with the same lady that everyone else is referring to in their reviews up here (older white lady Linda) but she was so rude!!!!!! She just seemed like one of those bitter people that fake smile. Spoke to me as if I were a child because I was looking at MY order! The gentlemen at the register showed me where my order was so I went over to grab it and she just snapped on me, grabbed it back and told me not to touch it!! I’ve been in customer service before and could never handle a customer in that way. The employee standing next to her looked surprised that she’d reacted that way.
- JCJavier CruzOct 21, 20255.0Out of all of the Dunkin Donuts in New Bern, this one easily tops all of the others
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in New Bern, NC?
Dunkin' in New Bern, NC is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Where can I order Dunkin's products ahead of time for a fast grab and go experience?
You can order ahead using the Dunkin’ mobile app, available on iOS and Android, or order online via their order URL.
What holiday drinks are currently available at Dunkin' in New Bern?
Try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch, including coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' location have a drive-thru and in-store dining options?
Yes, Dunkin' in New Bern offers a drive-thru as well as dine-in options.
Is free Wi-Fi available at Dunkin' in New Bern?
Yes, free Wi-Fi is provided for customers.
What nearby places can I visit before or after my visit to Dunkin' in New Bern?
You can visit the New Bern Civil War Battlefield Park, a local historical landmark and park, perfect for a leisurely walk before or after enjoying Dunkin'.
Are there automotive services near Dunkin' in New Bern in case I need car repair or maintenance?
Yes, nearby automotive services include Rite Touch, Canady Auto Repair & Service, Eastern Carolina Nissan Service Center, and Glass Doctor.
What shopping or home service places are close to Dunkin' for additional errands?
Nearby you will find Twin Rivers Supply Co for building supplies, Branche's Furniture Clearance Center for shopping, and CreeKraft for home services.