Business Details
About
Mexican Restaurant
Chipotle New Bern is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
2999 Dr Martin Luther King Jr Blvd, New Bern, NC
28562, United States
Hours
Reviews
3.6
533 reviews
5 stars
232
4 stars
98
3 stars
54
2 stars
45
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly.
Food Quality
Customers reported inconsistent food quality, with issues such as tough meat, stale chips, and poorly prepared ingredients.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, especially when paying for extras.
Customer Service
The automated customer service system received criticism for being unhelpful, and many customers reported difficulty in resolving issues.
- JJJulianna JozanDec 28, 20251.0Walked in with my boyfriend to order food. The guy behind the counter who was putting the bowls together had very long, unkempt hair that was all over the place, not wearing a hairnet. He kept turning his head back and forth, making me very nervous that hair would be in my food. I immediately walked out.
- KCKenneth CampbellDec 28, 20251.0Never eaten there and after reading the reviews I would never eat there if the staff has the attitude of what I am reading it wouldn't be a good place for my wife and I because I wouldn't put up with it I eat no brown guacamole thank u not
- DPDeedra PatrickDec 23, 20251.0My order was simple. I didn’t ask for much. I only got three things on a burrito and worker essentially balled my burrito up Instead of folding it like how they usually would do it., I also got a bowl and I asked for a Small dollop of sour cream and he put a whole big glob spoonful!! . I told him directly that he put too much on it…. All he did was chuckle and say “oh I’m sorry”. He did not even Offer to fix it or try to take any off.
- DMDeandra MullinsDec 21, 20252.0I do like chipotle but here recently I’ve been getting big chucks of veggies. Like they are just getting real lazy in there or something. Veggies don’t even look like they was cooked!
- ESEli StevensonDec 16, 20255.0I went right before closing and ordered a large burrito and the service was amazing a few of the employees stayed behind to make sure I got my order and they made it to perfection. Zayden one of the employees made me the perfect burrito to exactly the portions I needed after a long day at work the perfect dinner he was an absolutely model employee what I want to see from employees every time I go to chipotle. I got home and ate my dinner it was amazing service and the food exceeded my expectations.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in New Bern offer?
Chipotle Mexican Grill in New Bern offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in New Bern?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill in New Bern provide delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle food online from the New Bern location?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
What payment methods are accepted at Chipotle Mexican Grill in New Bern?
They accept credit cards and offer gift cards as payment options.
Is Chipotle Mexican Grill in New Bern inclusive and welcoming to all customers?
Yes, the restaurant welcomes the LGBTQ community and all customers.
Where is Chipotle Mexican Grill located in New Bern?
The restaurant is located at 2999 Dr Martin Luther King Jr Blvd, New Bern, NC 28562.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in New Bern?
Nearby you can visit Panera Bread for coffee or bakery items, Game Stop if you're interested in video games and entertainment, and TV Nails Spa for beauty services.
Are there any nearby healthcare providers near Chipotle Mexican Grill in New Bern?
Yes, several doctors and eyewear centers are nearby including Doctor's Vision Center, Joseph Presson, OD, and MyEyeDr.
Can I combine a visit to Chipotle Mexican Grill with some shopping nearby?
Absolutely, you can go shopping at nearby places like KAY Jewelers, Cato Fashions, or Books-A-Million after enjoying a meal at Chipotle.