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Brand Certified

Arby's

4.0
(1220 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1705 Red Robin Ln, New Bern, NC
28562, United States

Hours

Reviews

4.0
1,220 reviews
5 stars
576
4 stars
316
3 stars
152
2 stars
55
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and slow service.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others received cold or poorly prepared food.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Several reviews mentioned that the prices were high for the quality of food received.

Cleanliness Issues

Some customers noted cleanliness problems in the dining area and with food preparation.
  • SS
    Shawn
    Feb 13, 2026
    5.0
    Fast service , food was hot and my order was right. The woman at the window was super kind.
  • RS
    Ray Schmid
    Jan 26, 2026
    4.0
    Typical fast food. Made to order. At 5 pm they were out of sweet tea.
  • MJ
    Marsha J
    Jan 16, 2026
    4.0
    Food is great but price is not. Very expensive for "fast food"
  • MM
    Mellisa Morrison
    Dec 28, 2025
    5.0
    Tried the new steak bites and LOVE THEM!!
  • RS
    Randy Smith
    Dec 22, 2025
    3.0
    Reuben was pretty good. Little cold in the center but that was okay. Very slow service yesterday. Took forever to get our food at the drive-thru.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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