Wendy's

3.5
880 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1200 Eastern Avenue, Nashville, NC
27856, United States

Hours

Reviews

3.5
880 reviews
5 stars
319
4 stars
207
3 stars
124
2 stars
67
1 star
163

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect toppings.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms, and some reported seeing cockroaches.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and stale or improperly prepared food.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and overall disorganization.
  • MH
    Mother Hen
    Nov 10, 2025
    3.0
    3 stars for atmosphere because it's colder inside than outside. Wanted family size chilli and they said they didn't have lids for the Family size chili. Said 4 smaller containers equals same as the large but I know family size is 5 of those containers. So I didn't get the family sized container. Instead we just ordered 2 large chilies and this is first time we got soup. More liquid than beans or meat and it was to spicy for me to eat. So I went and got a burger. Cheese wasn't even melted on my burger but I ate it because my mouth and stomach were burning and it was palatable. It just freezing inside. Must be why it's so clean because no one wants to stay inside and eat. Men's bathroom toilet leaks . Puddle of water on floor and toilet paper not even in dispenser. Ladies room has streaks everywhere which makes it look dirty . See pics and video...
  • TT
    toolmanjohn1
    Nov 9, 2025
    1.0
    Order was wrong and food was not hot bu barely warm will not return to this location
  • EM
    Evan McGee
    Oct 27, 2025
    1.0
    I visited this location on 10/26 at 7:00 PM. I tried to order chili and was told sorry we’re out for the day. Tried ordering a sweet tea and got the same response. It would be an ok response if the store was closing soon, but the store was open for another 3 hours. Finally ordered a burger and that was actually available. However, despite the order being correct they still put the wrong toppings on it. I went inside to have the order corrected and someone that seemed to be the manager came up to me. I informed her it was made wrong and then she said she made it and it was right and started to give me the burger back. I then explained what a plain hamburger was and she thought that meant I wanted all of the topping except for cheese. She finally agreed and remade the burger correctly. While I was waiting she was telling the employees to clean everything so they could leave as soon as they close, which is again 3 hours away. That explains why they were out of items for the day, which seems to be an ongoing issue based on other reviews. Upper management needs to review camera footage and see what is going on at night because there seems to be some questionable leadership decisions being made at this location.
  • JV
    Jonathan Vaughan
    Oct 23, 2025
    1.0
    The people working here must not know how to read very well. EVERY SINGLE TIME I come here for lunch/dinner they ALWAYS screw up my order, whether it be something little like leaving toppings on a burger that I asked not to be put on it, or forgetting to include items I ordered, and even giving me items completely different from what I ordered. There’s no telling how money I’ve wasted here on incorrect/incomplete orders. Avoid going here if you can. It’s not worth the effort.
  • JV
    Joaquin Vazquez
    Oct 13, 2025
    1.0
    If you wanna eat inside don’t bother they keep it locked all day ( I went in late in the morning) I guess the only wanna serve the drive thru, came in the get something quick for breakfast and saw employees sitting in the lobby and when they saw me they went and hid from public view to make it seem the entire place was empty, I drive a semi truck so I can’t just use the drive thru window so I’m just taking my business elsewhere

Frequently Asked Questions About Wendy's

Is Nashville, Nc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.