Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Temperature
Many reviews mentioned that food was served cold or not fresh, leading to dissatisfaction.
Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.
Atmosphere
The atmosphere received mixed reviews, with some praising it as nice while others described it as uninviting or chaotic.
Mobile Ordering Issues
Customers experienced significant problems with mobile orders, including missing items and poor app functionality.
TH
Tabitha Hawkins
4 days ago
1.0
Can't handle the capacity of orders being received. Also no one is wearing any food safely. Hair not pulled back or put up. Not wearing any gloves. No one is wearing gloves.
NA
Nicole Bailey Aycock
Nov 16, 2025
3.0
Never listen will not make food the way you order best get nuggets hard for them to mess that up
SA
Sandi Atkins
Nov 11, 2025
2.0
15 min wait in drive thru for 2 bugers and fries. Fries were less then half full and burgers were sloppy. For what they charge nowadays the food should be proportional to cost.
TB
Tameka Bell
Nov 3, 2025
1.0
Came get food got cold fries.. the worst
TP
Theresa Pulley
Oct 18, 2025
2.0
I picked up a mobile order and it was missing a spicy wrap and 10 piece nugget along with the sauces ordered. I dont understand why they have such a hard time placing the right food ordered and paid for in a bag!!