McDonald's

3.3
1990 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Hiawassee St, Murphy, NC
28906, United States

Hours

Reviews

3.3
1,990 reviews
5 stars
568
4 stars
417
3 stars
421
2 stars
193
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Staff Performance

While some customers praised the friendliness of the staff, others noted a lack of efficiency and professionalism.

Atmosphere

The restaurant was described as clean and modern, but some customers found it noisy and crowded.
  • TP
    Taylon Payne
    4 days ago
    2.0
    Don't advertise something if you dont have it!!!... (aka) the mc.rib
  • GS
    Glen S
    Nov 1, 2025
    1.0
    Going to have to give this place 1 star just on service. We went in for breakfast around 10. It was crazy crowded. I understand that will slow things down. However, we were there for about 40 minutes They had at some point placed our food at the register instead of bringing it to our table even though we had a dine in number. So , we wasted a lot of time and got food not warm. That’s not acceptable.
  • CC
    cheigis
    Nov 1, 2025
    1.0
    Took 30 minutes in drive through soggy fries, messed up order and didn’t put cap on drink correctly this place sucks
  • R4
    River Guide 420
    Oct 30, 2025
    3.0
    I got to be honest the atmosphere was great cuz I was in my vehicle. Food was normal. McDonald's food is actually just a wee bit better. It wasn't slammed together but the main thing is that from beginning to end of my journey into the parking lot and back out again. It took well over 45 minutes to get from where I pulled in. Waiting at the turn in with other people to not get anywhere fast. I don't know what happened. I mean dang Chick-fil-A gets it right. They got multiple layers. These guys just kind of hurted them in and said that we'll work on it so enter the parking lot at your own discretion. You may or may not make it out within an hour. Other than that it was McDonald's you guys have a good day and make good choices
  • SH
    Steve Hornback
    Oct 21, 2025
    1.0
    My wife and I live in the murphy area. We stop at McDonald's once or twice a week. But no more. We placed our breakfast order through the app. We got stuck in the drive up window line for some reason. When we got to the window. We have them the code and they verified it and saved us to the pickup window. They're going boy said we placed our order after 10:30, which is a lie. He said they could not make breakfast now and told us we would get a refund through the app. We told him we placed it before 10:30 and was waiting in line. He then said we had to give the code to the window before 10:30 and we didn't, which is a lie also. If we did placed the order after 10:30, the would not let us order breakfast. If we got to the window later than 10:30 to give them the code, seems it wild not have been verified for breakfast. These people are cons and we won't go back again. They made about $15 off of us for the breakfast, but lost how much from us because of 50-75 stops a year. Yes, the charge is still on our credit card. POS.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 500 Hiawassee St, Murphy, NC?

McDonald's at 500 Hiawassee St is open daily from 5:00 AM to 12:00 AM (midnight).

During what hours is the McDonald's drive-thru service available?

The drive-thru at this McDonald's location operates daily from 5:00 AM to 12:00 AM (midnight).