McDonald's

3.3
2004 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Hiawassee St, Murphy, NC
28906, United States

Hours

Reviews

3.3
2,004 reviews
5 stars
573
4 stars
421
3 stars
422
2 stars
195
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times for orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Staff Attitude

While some reviews praised friendly staff, others noted a lack of attentiveness and poor customer service.
  • SP
    Sidney Petty
    2 days ago
    1.0
    I was sitting at Walmart and ordered food from here and got here and they said they lost my order so instead of having to wait so long because they lost my order and no one bothered to help me. I used my points now my boyfriend used his to get his, but I shouldn’t know how to use my points because they lose their shit. Nobody wanted to help me.
  • IS
    India Shelton
    Dec 30, 2025
    5.0
    I had a good experience here. The only time it's bad is when it's busy and the car in the other lanes tries to jump ahead of you to pay
  • KH
    Karen Hawkins
    Dec 23, 2025
    3.0
    Hamburger was cold....staff was friendly
  • JB
    Jamie Mae Pace Bateman
    Dec 5, 2025
    4.0
    Good food and usually fast service with a smile. I enjoy some workers there that I know from my hometown. Kris is awesome and always lifts my spirits
  • MG
    Michelle Goble
    Dec 3, 2025
    1.0
    I don't normally complain but this morning was probably the worst food quality I've gotten from the Murphy McDonald's. I ordered a bacon egg and cheese bagel with no cheese and extra bacon. What i got when when I took my breakfast sandwich out at work was a bagel not toasted with cheese and bits of bacon not even a whole slice and part of it was uncooked. I tried to call the restaurant and it just rings with no answer. Very disappointed especially with prices what they are.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 500 Hiawassee St, Murphy, NC?

McDonald's at 500 Hiawassee St is open daily from 5:00 AM to 12:00 AM (midnight).

During what hours is the McDonald's drive-thru service available?

The drive-thru at this McDonald's location operates daily from 5:00 AM to 12:00 AM (midnight).