Dunkin'

4.1
667 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murphy, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
650 W US Highway 64, Murphy, NC
28906, United States

Hours

Reviews

4.1
667 reviews
5 stars
378
4 stars
138
3 stars
58
2 stars
34
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order mistakes.

Product Consistency

There are frequent complaints about incorrect orders and inconsistent quality of food and drinks, particularly with coffee and donuts.

Cleanliness and Environment

The store is generally noted for being clean, but some customers have reported issues with the atmosphere and service during busy times.

Customer Loyalty

Despite some negative experiences, many customers express loyalty to this location, appreciating the friendly staff and good coffee.

Management Issues

Several reviews suggest a need for better management and training to address service inconsistencies and employee behavior.
  • LR
    Leslie Reece
    5 days ago
    3.0
    Breakfast
  • AL
    A L
    Nov 11, 2025
    1.0
    After waiting 13 minutes for hot coffee, we received bately warm coffee and really cold doughnuts. Employees didmt really care about customers unless you were there race
  • JC
    J Chandler
    Oct 29, 2025
    5.0
    Great place to get coffee, lemonade refreshers, and donuts.
  • EW
    Emily Westberg
    Oct 28, 2025
    1.0
    What happened to the powdered sugar??
  • EH
    Elba Yajaira Hopkins
    Oct 20, 2025
    1.0
    A terrible, horrible service. The person who took my order didn’t even let me speak to explain how I wanted my coffee. She just said, “That’s how it is on the menu.” When I received the coffee, it tasted bad and didn’t have anything I ordered. They don’t even deserve one star.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Murphy, NC?

Dunkin' in Murphy, NC is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.