Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including wrong orders, slow response times, and rude staff.
Food Quality
There were mixed reviews on food quality, with some praising hot and fresh meals while others complained about cold, stale, or improperly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and restrooms.
Management Issues
Many customers expressed dissatisfaction with management, citing a lack of oversight and poor employee performance.
Technology Use
The use of kiosks and mobile ordering received mixed feedback, with some customers appreciating the convenience while others found it problematic.
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DVVS Inc.
Oct 29, 2025
1.0
Who is actually expecting to deal with these abnormally disgusting attitudes at this McDs restaurant! Besides the attitudes, the fries were lukewarm and limp, the chicken wrap is proof they should stick with burgers!! All at the same time asking for a $15 minimum wage is ludicrous!!
RW
Ronnie Woodard
Oct 14, 2025
3.0
My main complaint with this McDonalds is they want you to use the kiosk (2) and over half of the time they don't have paper in them and there most likely is NOBODY at the counter register to wait on you, or even take the kiosk receipt to pay with cash. They need to always keep one employee at the counter register to help senior citizens place their orders or even take cash orders from a kiosk order placement. The BEST solution is using the app on your phone but this requires using a credit/debit card tied to your account and forget about entering a McDonalds gift card because it doesn't accept them online. Competition would benefit the community.
PD
Patricia Dehaven
Sep 25, 2025
4.0
The young man that waited on use was very polite
SH
Shannon Heath
Sep 17, 2025
5.0
Omg. Me and my son visited while I was omw to work and he food was AMAZING! NO complaints to be given no regrets about waiting a while hour and a 1/2 to get food it was just everything you could want from a restaurant. I loved it and would def be visiting again.
BI
Bruce InCharlotte
Aug 27, 2025
5.0
I was here this afternoon for about 90 minutes, sitting at a table in the back that had a power outlet and finishing out my workday. With the laptop open, I was able to pound out a few emails and even attend a Zoom call.
Like other McD's, this one has table service. Order on the app and enter your table number. For me, a pleasant young crewmember brought over my "snack wrap" and bottle of water with a smile. Assembled properly and still hot. No worries here.
The men's room was clean, as was the dining room and the parking lot. I have no problem with five stars for this McDonald's. They're doing it right.