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Dunkin'

2.0
(32 reviews)

Business Details

720 S Main St, Mount Holly, NC
28120, United States
(704) 820-8029
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mount Holly, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
720 S Main St, Mount Holly, NC
28120, United States

Hours

Reviews

2.0
32 reviews
5 stars
6
4 stars
0
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences highlighting a lack of basic customer service skills.

Order Accuracy

There were frequent complaints about incorrect orders and inconsistent drink preparation, leading to customer dissatisfaction.

Speed of Service

Customers noted slow service, particularly in the drive-thru, with some expressing frustration over having to wait excessively for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies in the store and issues with food freshness.
  • SS
    Skylar martin (sky)
    Feb 6, 2026
    2.0
    I get to the drive thru at 10:00am no one was there, I order my drink and then I’m asked to pull around to the back to wait for my drink instead of getting it at the window, I get my drink at 10:21am after multiple people BEHIND me get their food AND drink before me. I waited 20 minutes for a black iced coffee, while no one was ahead of me in line… I’ve worked in the food service industry for 4 years so I’m very understanding when it comes to being busy, but this was just insane considering there was no one ahead of me. This has happened multiple times at this location and nowhere else…
  • AD
    Adam Domo
    Jan 26, 2026
    1.0
    Drinks are terribly made and insanely inconsistent. Ive tried to be as specific as possible and it still comes out terribly. I even asked for extra milk but it still comes out dark brown. Im done
  • HC
    Haley Cloyd
    Jan 21, 2026
    1.0
    rude service at this location
  • NW
    Natalia Willcox
    Jan 13, 2026
    1.0
    The manager was extremely rude, she was yelling complaints about my order across the establishment so loudly that I could hear it in the drive-through line. They made my drink incorrectly, answered my questions about the menu resentfully, and when I asked if they could fix my drink, they said no. I asked for 5 honey packets inside my matcha, they said yes in the drive through, and then after I paid they handed me 3 in a bag and said they would not mix it for me. I would’ve ordered a different sweetener if I knew they wouldn’t mix it for me. Honey packets won’t dissolve into a cold drink unless shaken or mixed properly.
  • MR
    Michael Reynolds
    Jan 3, 2026
    5.0
    Out favorite place to stop in the morning.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mount Holly, NC?

Dunkin' in Mount Holly, NC is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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