Dunkin'

Reviews

• JA

  joe arfman

  Mar 10, 2026
  1.0
  Got the six dollar deal. Received a medium iced coffee after asking for a cup of coffee with a little creamer. Then, they dumped the ice out and gave it back to me. I said this is the third time I just asked for a cup of coffee. They explained to me that I have to order my coffee with or without ice. My question is, why do they default to with ice. Instead of questioning why they defaulted to a standard six dollar meal and throw in a bunch of ice in my coffee. They explained to me that I ordered it incorrectly. The words ice never left my mouth. When did ordering a cup of coffee become so complicated?
• LA

  Linsay Ammons

  Feb 26, 2026
  4.0
  I love my Dunkin here in Mt. Holly. I stop by almost every morning and am greeted by friendly staff. They typically have my mobile order ready to go by the time I arrive. My order is almost always correct & fresh.
• SS

  Skylar martin (sky)

  Feb 6, 2026
  2.0
  I get to the drive thru at 10:00am no one was there, I order my drink and then I’m asked to pull around to the back to wait for my drink instead of getting it at the window, I get my drink at 10:21am after multiple people BEHIND me get their food AND drink before me. I waited 20 minutes for a black iced coffee, while no one was ahead of me in line… I’ve worked in the food service industry for 4 years so I’m very understanding when it comes to being busy, but this was just insane considering there was no one ahead of me. This has happened multiple times at this location and nowhere else…
• AD

  Adam Domo

  Jan 26, 2026
  1.0
  Drinks are terribly made and insanely inconsistent. Ive tried to be as specific as possible and it still comes out terribly. I even asked for extra milk but it still comes out dark brown. Im done
• NW

  Natalia Willcox

  Jan 13, 2026
  1.0
  The manager was extremely rude, she was yelling complaints about my order across the establishment so loudly that I could hear it in the drive-through line. They made my drink incorrectly, answered my questions about the menu resentfully, and when I asked if they could fix my drink, they said no. I asked for 5 honey packets inside my matcha, they said yes in the drive through, and then after I paid they handed me 3 in a bag and said they would not mix it for me. I would’ve ordered a different sweetener if I knew they wouldn’t mix it for me. Honey packets won’t dissolve into a cold drink unless shaken or mixed properly.

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