McDonald's

Reviews

• BB

  Brandon

  Mar 29, 2026
  1.0
  We cant review the food because the drive through worker on 3/29/2026 @ 6pm was so incompetent we never finished placing our order and left for another restaurant option. Through Mt Airy a few times a week and will never try this place again. Incredible that such a mundane task takes such effort and causes such confusion and irritation. 1 star because it's required
• MR

  Marie Reid

  Mar 27, 2026
  2.0
  Very disorganized. Paid exact cash and then was questioned if I had paid . I said yes. I gave her exact change then the girl went and said something to a manager. I think the girl at the window pocketed my money.
• JG

  James Gant

  Mar 4, 2026
  1.0
  The incompetence of this location is stunning! They didn't give us a portion of the order, didn't bother complaining in person because I really didn't want to sit there for another hour waiting for these idiots to correct it. Over an hour waiting for the order, and they can't get it right.
• MM

  Michele Matthews

  Feb 27, 2026
  3.0
  Staff were really nice. Was appalled at nastiness of tables in play area. Asked if could have some antibacterial wipes, was told they did not stock them. Nice worker tried to wash table with wet napkins because he could not find any towels or solutions to use. What happened the strict cleaning during and after Covid? The public is at very high risk of flu, covid, rsv, yet no emphasis of protection for patrons in this McDonalds. SHAME!!!
• MC

  Mariusz Czaplicki

  Feb 19, 2026
  1.0
  I came to this location twice in the past 3 months. The food is always cold!!! Even in the busy morning time. The iced tea was just sugar water, barely any tea flavor. It is so disappointing, McDonald's is supposed to be the same across the country, this location is the worst I have ever been to. The service inside is terrible, they'll take your order and disappear in the back. And if you want ketchup, you need to yell for them to come back. The ketchup dispenser by the soda machines is out of service, what is up with that?! Update to the response for me to contact the McDonalds customer care team: no! It is not my job to tell McDonalds what is going on at that location. I do not benefit from helping them by contacting people and wasting my time. It is the owner's job! Who ever owns that location needs to go in there and fix it. My job was to let others know NOT to waste their money there. Personally, I will just avoid that location. Filling out surveys for companies is free labor, if the public fills out surveys, the company doesn't have to pay anyone to go do research at the location.

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