Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and dining areas.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers praised the food as hot and fresh, others reported issues with cold items, poor quality, and missing ingredients.
Staff Attitude
Feedback varied on staff friendliness; some customers experienced kind and helpful service, while others reported rude or dismissive behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.
JC
Josh Cochram
Nov 10, 2025
3.0
Ok for fast food
MB
Missy B
Nov 9, 2025
3.0
I really appreciate that this Wendy's is usually very busy. The food is always fine. It's Wendy's usual food and it's good. I have been through the drive-thru at least five times now recently. My order is always wrong when I get it. If I'm paying for extra sauce I expect the extra sauce to be there. If I've ordered two things of nuggets and I'm charged for two things of nuggets I expect to receive two things of nuggets. If I order sweet tea I don't expect to get a diet soda. The food's great , the people are so friendly. I just wish I could get what I order.
TF
Travis Fleenor
Nov 5, 2025
1.0
Awful !!! Such rude people working. Just get another job if you dont want to do it. Rush me thru the drive thru then literally forget which i have no doubt was on purpose half of what I needed. Fries look like they have been cooked over n over ,
DD
Dianna
Oct 25, 2025
5.0
Super fast service in the drive thru, kind and friendly staff, the young lady in the drive thru window yesterday (Friday, Oct 25,approx 1:30 pm), even asked me if I needed ketchup for my fries!
WN
William Nese
Oct 19, 2025
5.0
The employees handled my order quickly and accurately.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mount Airy, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mount Airy, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 786-6576.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 14 Mount Airy Wendy’s serve breakfast?
Yes, this Wendy’s location in Mount Airy, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Mount Airy, NC serves breakfast, including combos and sandwiches.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or the website at order.wendys.com.
How can I contact this Wendy's location for questions or feedback?
You can call them at (336) 786-6576 or use their Customer Care page for feedback.
Are there delivery services available for this Wendy's?
Delivery is available where offered; check the app or order.wendys.com with your address to confirm.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Cracker Barrel Old Country Store, Panito Bake Shop, Heavenly Cafe, McDonald's, Cook Out, Domino's, and Zito Greek Kitchen.
What nearby stores or services are accessible from Wendy's for convenience?
You can find a Circle K convenience store, UScellular mobile phone store, Wells Fargo ATM, and The UPS Store 7040 nearby for your convenience.
Are there any nearby transportation or travel-related services close to Wendy's?
Yes, nearby rental services include Enterprise Rent-A-Car and the Alamo car rental agency, helping with your travel needs.
Does Wendy's offer dine-in, takeout, and drive-thru options at this location?
Yes, this Wendy's offers dine-in, takeout, and drive-thru services, and delivery is available where offered.