Wendy's

4.0
1086 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1906 Rockford Street, Mount Airy, NC
27030, United States

Hours

Reviews

4.0
1,086 reviews
5 stars
509
4 stars
294
3 stars
139
2 stars
49
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced rudeness and slow responses.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not matching what was requested.

Food Quality

While some customers praised the food as hot and fresh, others reported receiving cold or improperly cooked items.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting it was clean while others reported filthy conditions.

Speed of Service

Several reviews indicated slow service, particularly in the drive-thru, with long wait times reported.
  • EQ
    Erika Quezada
    1 day ago
    2.0
    The salad portion is like if it is for a little kid, i asked for extra chicken and it is like they put nothing all of this for 11.
  • RU
    Rebecca Urie
    Dec 23, 2025
    5.0
    Friendly, helpful employees and manager. Hot, fresh food. Very clean store, inside and out.
  • CM
    Chuck Melton
    Dec 19, 2025
    1.0
    Went thru drive thru. Sheena took out she’s was very rude and had an attitude. You could definitely tell she didn’t want to be at work.
  • TD
    Todd Daniels
    Dec 18, 2025
    5.0
    Except that they were out of Coca-Cola, Sweet tea, Unsweet tea, Dr. Pepper, Lemonade, and Sprite... WHAT? No explanation. 🤣
  • TD
    the bearded drumslinger
    Nov 30, 2025
    1.0
    Good ol Chris (trainer) I reckon felt it was ok to seemingly give away free food while poor Jacob amd the rest of the team got drilled by door dash orders and the drive thru. What I witnessed was a team of workers that were doing their best to compensate for a weak and checked out shift lead/trainer. Not really behavior a former veteran of the service industry appreciates. Especially when standing patiently for 20 minutes for a single, chicken sandwich, nuggets, and fries. Boooooo to you Chris. Shame on you!

Frequently Asked Questions About Wendy's

Is 14 Mount Airy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through at this Wendy's location?

The drive-through is open daily from 6:30 AM to 1:00 AM.