Wendy's

4.0
1075 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1906 Rockford Street, Mount Airy, NC
27030, United States

Hours

Reviews

4.0
1,075 reviews
5 stars
504
4 stars
293
3 stars
139
2 stars
48
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and dining areas.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers praised the food as hot and fresh, others reported issues with cold items, poor quality, and missing ingredients.

Staff Attitude

Feedback varied on staff friendliness; some customers experienced kind and helpful service, while others reported rude or dismissive behavior.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.
  • JC
    Josh Cochram
    Nov 10, 2025
    3.0
    Ok for fast food
  • MB
    Missy B
    Nov 9, 2025
    3.0
    I really appreciate that this Wendy's is usually very busy. The food is always fine. It's Wendy's usual food and it's good. I have been through the drive-thru at least five times now recently. My order is always wrong when I get it. If I'm paying for extra sauce I expect the extra sauce to be there. If I've ordered two things of nuggets and I'm charged for two things of nuggets I expect to receive two things of nuggets. If I order sweet tea I don't expect to get a diet soda. The food's great , the people are so friendly. I just wish I could get what I order.
  • TF
    Travis Fleenor
    Nov 5, 2025
    1.0
    Awful !!! Such rude people working. Just get another job if you dont want to do it. Rush me thru the drive thru then literally forget which i have no doubt was on purpose half of what I needed. Fries look like they have been cooked over n over ,
  • DD
    Dianna
    Oct 25, 2025
    5.0
    Super fast service in the drive thru, kind and friendly staff, the young lady in the drive thru window yesterday (Friday, Oct 25,approx 1:30 pm), even asked me if I needed ketchup for my fries!
  • WN
    William Nese
    Oct 19, 2025
    5.0
    The employees handled my order quickly and accurately.

Frequently Asked Questions About Wendy's

Is 14 Mount Airy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.