McDonald's

3.6
979 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
508 N Renfro St, Mount Airy, NC
27030, United States

Hours

Reviews

3.6
979 reviews
5 stars
377
4 stars
207
3 stars
182
2 stars
69
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

There were numerous complaints about food being cold, stale, or improperly prepared, with some customers experiencing food safety issues.

Cleanliness

The cleanliness of the location was often criticized, with reports of dirty bathrooms and unsanitary conditions.

Speed of Service

While some customers appreciated quick service, many others experienced long wait times and incorrect orders, particularly with mobile orders.

Staff Friendliness

Despite negative experiences, some customers noted friendly staff members who provided good service, indicating inconsistency in staff behavior.
  • TH
    Thomas Horton
    Jan 5, 2026
    5.0
    There are three McDonald's in this area and this is by far the best with hot food at good service.
  • LT
    Lourdes D L T
    Dec 21, 2025
    5.0
    I had no choice. I'm a grandma.
  • IW
    Ian Wiles
    Dec 19, 2025
    3.0
    It's like a regular McDonald's, but the staff are constantly yelling at each other in a way that's pretty unprofessional. So it kinda sucks, unless you like that sort of thing.
  • ES
    Eric Simmons
    Dec 5, 2025
    3.0
    Ordered off app made it fast and easy
  • GN
    Gail NORMAN
    Nov 30, 2025
    1.0
    The manager at this store needs to go home! I went in to have lunch and placed my order,I had to return to get some cream at the counter,and this manager ( later was informed by another customer she was the manager) she acted like she didn't want to deal with me. I then ask for her name she said Drew,I walked away,I sat down to eat and watch this manager ppl do not like her because she doesn't like ppl! Come on McDonald's you can do better! Put her in the back doing dishes

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Mount Airy, NC?

McDonald's in Mount Airy, NC is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).