Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Multiple customers reported dirty tables and unsanitary conditions in the dining area and play area.
Service Quality
There were numerous complaints about slow service, rude staff, and incorrect orders, leading to a negative customer experience.
Food Quality
Customers frequently mentioned cold food, missing items, and overall dissatisfaction with the quality of the meals.
Positive Experiences
Some reviews highlighted friendly staff and enjoyable experiences, particularly for families with children.
MM
Michele Matthews
4 days ago
3.0
Staff were really nice. Was appalled at nastiness of tables in play area. Asked if could have some antibacterial wipes, was told they did not stock them. Nice worker tried to wash table with wet napkins because he could not find any towels or solutions to use. What happened the strict cleaning during and after Covid? The public is at very high risk of flu, covid, rsv, yet no emphasis of protection for patrons in this McDonalds. SHAME!!!
MC
Mariusz Czaplicki
Feb 19, 2026
1.0
I came to this location twice in the past 3 months. The food is always cold!!! Even in the busy morning time. The iced tea was just sugar water, barely any tea flavor. It is so disappointing, McDonald's is supposed to be the same across the country, this location is the worst I have ever been to. The service inside is terrible, they'll take your order and disappear in the back. And if you want ketchup, you need to yell for them to come back. The ketchup dispenser by the soda machines is out of service, what is up with that?!
SG
Susan Gant
Feb 5, 2026
1.0
I have ordered on the mobile app and every time something wasn't right or missing. When you call the restaurant and explain the problem the night manager is very dismissive or just hangs up. Tonight I ordered food for my son on the app he went to pick it up like 10 to 15 minutes after I ordered, went to drive-thru gave them the code, employee said move forward, and had to wait another 15 minutes. I'm done with this location, and will be taking my business elsewhere.
What are the opening hours for McDonald's in Mount Airy?
McDonald's in Mount Airy is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-through service?
Yes, McDonald's in Mount Airy offers drive-through service daily from 5:00 AM to 12:00 AM.
Can I order delivery from McDonald's Mount Airy?
Yes, delivery is available daily from 5:00 AM to 12:00 AM with options for same-day and no-contact delivery.
What payment methods does McDonald's in Mount Airy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Mount Airy have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What services does McDonald's Mount Airy provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located in Mount Airy?
McDonald's is located at 307 N Andy Griffith Parkway, Mount Airy, NC 27030.
Are there shopping centers or stores near McDonald's in Mount Airy?
Yes, nearby shopping centers and stores include Mayberry Mall, JCPenney, Kmart, Shoe Dept. Encore, and Bargain Bins Mt. Airy.
What other dining options are near McDonald's Mount Airy?
Nearby dining options include Little Richard's Barbeque, Libby Hill Seafood, and The Ice Shack ice cream shop.
How can nearby automotive services help me when I visit McDonald's Mount Airy?
Automotive services near McDonald's include Autos By Nelson car dealership and Shell Rapid Lube for oil changes, convenient if you need vehicle maintenance while dining or picking up food.
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