McDonald's

3.7
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
307 N Andy Griffith Pkwy, Mount Airy, NC
27030, United States

Hours

Reviews

3.7
1,274 reviews
5 stars
501
4 stars
292
3 stars
230
2 stars
87
1 star
164

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathroom.

Service Speed

Customers frequently complained about slow service, with many mentioning long wait times for food and incorrect orders.

Food Quality

Several reviews noted that food was often cold or poorly prepared, with complaints about missing items and incorrect orders.

Customer Service

There were numerous reports of rude or unprofessional staff, contributing to a negative dining experience for many customers.

Family-Friendly

Despite the issues, some customers appreciated the play area for children, indicating it is a good spot for families.
  • DT
    Dana Tenney
    Nov 9, 2025
    2.0
    We went through the drive-thru. They had enough people in the restaurant, possibly too many women. The manager had the look she was trying to wrangle cats. My girl had ordered a frappe with our breakfast and we were waiting outside for more than 3 minutes for it. When I walked inside, all I saw behind the counter was what could only be described as high school chaos with employees talking to other employees abt unrelated work communication. I still had to wait an additional 2 minutes. And it was a last ditch effort for me to get a little breakfast.
  • CM
    Cheryl K M
    Oct 18, 2025
    3.0
    Dining room had garbage & tables not clean. Bathroom was disgusting!
  • AS
    Amanda Spencer
    Sep 14, 2025
    4.0
    Good food
  • KW
    Kristie Wynne
    Sep 3, 2025
    5.0
    This is a better McDonald’s than the one on 601. It was good fries and food and service
  • DM
    Daniel Motley
    Aug 10, 2025
    1.0
    Food took 30 minutes to get, forgot my sauces, forgot the cheese on my chicken sandwich that I paid extra for. Unacceptable.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Mount Airy?

McDonald's in Mount Airy is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-through service?

Yes, McDonald's in Mount Airy offers drive-through service daily from 5:00 AM to 12:00 AM.