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McDonald's

3.7
(1289 reviews)

Business Details

(336) 789-5848
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
307 N Andy Griffith Pkwy, Mount Airy, NC
27030, United States

Hours

Reviews

3.7
1,289 reviews
5 stars
505
4 stars
294
3 stars
234
2 stars
87
1 star
169

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the dining area and play area.

Service Quality

There were numerous complaints about slow service, rude staff, and incorrect orders, leading to a negative customer experience.

Food Quality

Customers frequently mentioned cold food, missing items, and overall dissatisfaction with the quality of the meals.

Positive Experiences

Some reviews highlighted friendly staff and enjoyable experiences, particularly for families with children.
  • MM
    Michele Matthews
    4 days ago
    3.0
    Staff were really nice. Was appalled at nastiness of tables in play area. Asked if could have some antibacterial wipes, was told they did not stock them. Nice worker tried to wash table with wet napkins because he could not find any towels or solutions to use. What happened the strict cleaning during and after Covid? The public is at very high risk of flu, covid, rsv, yet no emphasis of protection for patrons in this McDonalds. SHAME!!!
  • MC
    Mariusz Czaplicki
    Feb 19, 2026
    1.0
    I came to this location twice in the past 3 months. The food is always cold!!! Even in the busy morning time. The iced tea was just sugar water, barely any tea flavor. It is so disappointing, McDonald's is supposed to be the same across the country, this location is the worst I have ever been to. The service inside is terrible, they'll take your order and disappear in the back. And if you want ketchup, you need to yell for them to come back. The ketchup dispenser by the soda machines is out of service, what is up with that?!
  • SG
    Susan Gant
    Feb 5, 2026
    1.0
    I have ordered on the mobile app and every time something wasn't right or missing. When you call the restaurant and explain the problem the night manager is very dismissive or just hangs up. Tonight I ordered food for my son on the app he went to pick it up like 10 to 15 minutes after I ordered, went to drive-thru gave them the code, employee said move forward, and had to wait another 15 minutes. I'm done with this location, and will be taking my business elsewhere.
  • BK
    Barry Kirkman
    Jan 9, 2026
    3.0
    Drive thru people very un friendly
  • TT
    Terrance
    Jan 7, 2026
    5.0
    Great McDonalds, accurate, fast, friendly.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Mount Airy?

McDonald's in Mount Airy is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-through service?

Yes, McDonald's in Mount Airy offers drive-through service daily from 5:00 AM to 12:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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