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McDonald's

3.5
(1321 reviews)

Business Details

1916 Rockford St, Mount Airy, NC
27030, United States
(336) 786-7679
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1916 Rockford St, Mount Airy, NC
27030, United States

Hours

Reviews

3.5
1,321 reviews
5 stars
483
4 stars
270
3 stars
244
2 stars
99
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold or poorly prepared food, with some even mentioning health concerns related to food safety.

Order Accuracy

A significant number of reviews indicated frequent issues with incorrect orders, missing items, and overall dissatisfaction with service efficiency.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a poor overall impression.

Mixed Experiences

While some customers praised specific employees and had positive experiences, these were overshadowed by the overall negative feedback regarding service and food quality.
  • JA
    Jeff Armstrong
    Feb 13, 2026
    1.0
    I can't stand being yelled at i come to give my money to this business and get yelled at cause yall dont want to do your job. Yall would rather yell at me to take my own order well I have a problem seeing that's why I don't use them enjoy no more business from me
  • BK
    Bill Koutras
    Feb 5, 2026
    2.0
    Why do I keep punishing my body and health with this food?
  • MJ
    Melinda Jones
    Jan 18, 2026
    1.0
    The food was cold and the workers there where excellent but the food sucked it was cold and the fries looked like they been laying in the warmer all day NASTY FOOD !!!!!!!!
  • WG
    Walter Gregg
    Jan 17, 2026
    1.0
    Very loud and very very sloppy food
  • WC
    Wesley Cook
    Jan 14, 2026
    3.0
    Its ok but def not renfro st location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1916 Rockford St, Mount Airy, NC?

McDonald's at 1916 Rockford St, Mount Airy, NC is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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