Wendy's

3.4
772 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2007 Nw Cary Parkway, Morrisville, NC
27560, United States

Hours

Reviews

3.4
772 reviews
5 stars
263
4 stars
173
3 stars
110
2 stars
57
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and sizes, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and overall quality declining.

Cleanliness

While some customers noted cleanliness, others reported issues such as flies and unsanitary conditions, indicating inconsistency.

Speed of Service

Service speed varied significantly, with some customers experiencing quick service while others faced long waits and delays.
  • MG
    Megan G
    5 days ago
    2.0
    The staff is not prepared by opening time and ignores the drive thru when I go for breakfast. I specifically go to this location for the breakfast. Today, tired of waiting for no response at the speaker, I drove to the window and knocked to get assistance. She said it was her headset , but this happens regularly!
  • CF
    C F
    Dec 10, 2025
    3.0
    Ordered a medium fry and received a kids meal size of old cold fries. The guy on the intercom was real nice but he had a really strong accent. Probably why we got a kids fry instead of an adult medium fry. I speak several languages but when there's a barrier with languages that I don't understand that's when orders are wrong. He didn't give us a receipt either so we couldn't dispute while we were at the restaurant location. Hope things get better. I just eat these 10 fries and move on. 😆
  • SE
    Suzanne Escofet
    Nov 21, 2025
    1.0
    Super rude staff. Mess up orders more than they get it right. How do you come to work mess up orders and get mad when people try to make sure you got it right? Do better.
  • MR
    Melissa Ross
    Oct 23, 2025
    1.0
    My bacon, egg and cheese burrito had no egg on it, and the cheese wasn’t even melted
  • AS
    Andrea Samuel
    Aug 18, 2025
    2.0
    If you have another option to eat, TAKE IT. and if you want Wendy's, I would find another location. I waited in the lobby for at least a minute before one of the 5 people that were standing there behind the counter greeted me. Then, I tried to use the coupons I had for two different orders and I was told one coupon per customer, WHICH, I would certainly understand if it were busy, HOWEVER, there was no one at the drive through and one customer sitting in the restaurant and no one on line. If the owner would prefer to make less sales and be a stickler with the one coupon per customer, than that's fine. Ill take my money and go elsewhere. I did end up using the one coupon, but this location will not get any more of my money. Owners... if I were you I would retrain team on service and rethink the one coupon per customer deal if that customer has multiple orders. I had 3 orders, that would have been a little over $35.00. Instead, you got 10. Oh well, your loss.

Frequently Asked Questions About Wendy's

Is 2007 Nw Cary Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's located at 2007 NW Cary Parkway?

The drive-through is open daily from 8:00 AM to 12:00 AM.