McDonald's

2.8
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Morrisville-Carpenter Drive, Morrisville, NC
27560, United States

Hours

Reviews

2.8
1,226 reviews
5 stars
338
4 stars
173
3 stars
137
2 stars
107
1 star
471

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as slow, with some customers experiencing rude interactions from staff.

Cleanliness

While some reviews noted cleanliness, others reported poor hygiene practices and dirty dining areas.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some finding it inedible.

Staffing Issues

Several reviews mentioned understaffing and lack of management oversight, contributing to poor service.
  • JK
    J. Cole Knight
    6 days ago
    1.0
    Why even have a phone if no one will ever answer it?
  • SS
    Shannon
    Dec 26, 2025
    1.0
    First of all none of the food that I ordered was correct after having to pull up and wait for it to be brought outside to me so upon getting home which I live four minutes away, the fries were cold. I was supposed to have a double quarter pounder deluxe it wasn’t a double quarter pounder deluxe it was a regular double quarter pounder the other double quarter pounder was supposed to be a regular double quarter pounder and it was only a single quarter pounder. The fries were ice cold and terrible. I tried to call several times Only to get no answer and to find out that voicemail has not been set up yet the service was terrible. The guy asked me what at least five times like he could not understand anything that I was saying obviously he didn’t know what I was saying because he didn’t type one thing incorrectly.
  • KM
    Kevin Morrow
    Dec 24, 2025
    1.0
    This is the worst McDonalds ever. They will charge you on the app for food when they are not even open and then tell you itll take you 2+ days for a refund. DO NOT GO HERE!!!!!!
  • SS
    Shreenij Shah
    Dec 17, 2025
    4.0
    Great location. The food is consistent and the service is on point. I’ve never had an issue with a messed-up order here, which is rare for a fast-food spot. Solid 4 stars for the reliability.
  • SL
    Summer Leverette
    Dec 7, 2025
    1.0
    Let me start by saying you should go to the McDonald's on Miami Blvd. They are great!! This location WILL get your order incorrect every time, no matter the staff turnover. The issue lies heavily on management and ownership. I ordered a McDouble without pickle or onion. I received a McDouble with lettuce and without ketchup. And it was still wrong from the order receipt (not what I ordered) that said "Only, mustard, ketchup and American cheese" I hope this McDonald's is replaced with a different restaurant.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Morrisville, NC?

McDonald's in Morrisville is open daily from 5:30 AM to 11:00 PM.

What delivery services are available at this McDonald's location?

Delivery services include curbside pickup, standard delivery, same-day delivery, and no-contact delivery.