Dunkin'

2.6
246 reviews
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Business Details

2121 Tw Alexander Drive, Morrisville, NC
27560, United States
(919) 812-2053
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morrisville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2121 Tw Alexander Drive, Morrisville, NC
27560, United States

Hours

Reviews

2.6
246 reviews
5 stars
76
4 stars
15
3 stars
13
2 stars
16
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and cleanliness concerns.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers praising individual employees while others noted a lack of enthusiasm and professionalism.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, including dirty restrooms and unsanitary food handling.
  • AG
    Alex Garrett
    3 days ago
    1.0
    Don't go here. If you do, check your food. They mess up my order more often than they get it right. At this point, I think Ive donated more money to Dunkin than value Ive actually received.
  • DM
    David M
    Jan 5, 2026
    1.0
    This establishment does not care. The poor reviews are spot on about the rudeness and awful quality of food and drinks. I WAS a regular but I WONT be anymore. The last couple times my coffee was like fish tank water. They get upset if you ask them to remake it. I stopped ordering food because it’s undercooked and cold. The one so called “ manager “ didn’t even know how to load a freaking gift card and chose to get nasty with me and shouted “I don’t know how “ and walked away 🙄. There’s no accountability or action plans to correct the many issues and if there are they clearly aren’t being met and enforced.
  • CH
    Chris H
    Jan 5, 2026
    1.0
    The food and drinks are terrible and service takes FOREVER. You’re better off going somewhere else. Even if it’s 45 minutes away.
  • SS
    Sushan
    Dec 28, 2025
    1.0
    Coffee just had water and cream, no coffee. Had to return it to get another one
  • DB
    Douglas Beckett
    Dec 16, 2025
    5.0
    Redemption! I love a company who responds to negative feedback. Some past reviews aren't that good, including one I posted, which I now removed. I visited the store today and reciceived the best drink, food and service ever! The manager Kristin is on it and has a great team there now. The store was spotless and everyone was busy making sure everything was perfect 👌. I'll be back by there very soon for sure! Great job
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Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Morrisville, NC?

Dunkin' in Morrisville is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Morrisville offers both delivery and curbside pickup services.