Dunkin'

2.6
239 reviews
Decked Out Lattes
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Business Details

2121 Tw Alexander Drive, Morrisville, NC
27560, United States
(919) 812-2053
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morrisville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2121 Tw Alexander Drive, Morrisville, NC
27560, United States

Hours

Reviews

2.6
239 reviews
5 stars
74
4 stars
15
3 stars
13
2 stars
16
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent and often poor customer service, with many customers reporting rude staff and long wait times.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, both for in-store and mobile orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and food items with hair, raising concerns about hygiene.

Product Availability

Customers frequently reported that popular menu items, especially donuts, were often out of stock or not fresh.

Speed of Service

Many reviews mention slow service, particularly in the drive-thru, with long wait times being a common complaint.
  • ZA
    Zenobiah Abdulmalik
    Nov 16, 2025
    1.0
    I order here because it's close to my job. I have to check my food because it's often the wrong order. This time they put bacon on my order, which I can't eat because I'm Muslim. They simply took the bacon off and handed it back. I asked them to remake it X2 and they handed me the same sandwich twice. Had to leave with no breakfast so I wasn't late for work. This is what happens when a bunch of teenagers run a restaurant by themselves
  • MR
    Miguel Rodriguez
    Nov 15, 2025
    1.0
    My breakfast was burnt. It was disgusting. The lady working the window threw my credit card on the ground instead of handing it to me. Then she laughed about it.
  • SS
    Stevana Sommers
    Nov 12, 2025
    1.0
    I ordered everything bagel bites and they were cold and I also ordered a peppermint mocha hot small latte that just tasted like black coffee that was burnt
  • MC
    Marjie Carmen
    Nov 6, 2025
    5.0
    I went today, 11/06/25 and the staff working this afternoon was and is always fabulous.. excellent customer service. As most chain shops, there is probably a lot of turnover so that could be the reason for the low reviews but I've experienced nothing but the best here.
  • BY
    Bruce Young
    Oct 25, 2025
    5.0
    Dunkin donuts is Dunkin donuts everywhere. They're all the same. I did want a sausage, egg cheese and a croissant. They were out of croissants. They're the bagel instead. Still good. I love their coffee colada originals. I'm hooked on them. I prefer Dunkin donuts coffee over a lot of different places. I'd go to dunkin' donuts before I go to Starbucks. I'm old school. Still had a pretty good selection of donuts even in the afternoon
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Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Morrisville, NC?

Dunkin' in Morrisville is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Morrisville offers both delivery and curbside pickup services.