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Dunkin'

2.6
(250 reviews)

Business Details

(919) 812-2053
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morrisville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2121 Tw Alexander Drive, Morrisville, NC
27560, United States

Hours

Reviews

2.6
250 reviews
5 stars
80
4 stars
15
3 stars
13
2 stars
16
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praise individual staff members for their friendliness, while many report rude and inattentive service.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, both in-store and through mobile orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and food items with hair, indicating a lack of cleanliness.

Speed of Service

Many reviews mention slow service, particularly in the drive-thru, with long wait times reported consistently.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale items and poorly prepared food.
  • JF
    jennifer frith
    Feb 8, 2026
    1.0
    Been stuck in drive through and still haven’t order. No cars moving. They are so disorganized and not efficient. I could have already gone to glenwood and back for a coffee
  • JJ
    Jess
    Jan 18, 2026
    5.0
    Jayden (hope I spelled it right being I asked 3x lol) is absolutely amazing!! I was just hanging out playing on my phone, waiting for the order. Next thing I know, here comes Jayden with my donuts and I was about to leave cause I forgot about my bacon which they reminded me of. That was brought out within 5 minutes and handed to me while I was still chilling! That’s customer service. You gotta keep Jayden around…so go ahead and give that raise cause they deserve it and Dunkin’ Donuts wants good reviews and service. Be the top dog by keeping top dogs
  • AG
    Alex Garrett
    Jan 9, 2026
    1.0
    Don't go here. If you do, check your food. They mess up my order more often than they get it right. At this point, I think Ive donated more money to Dunkin than value Ive actually received.
  • CH
    Chris H
    Jan 5, 2026
    1.0
    The food and drinks are terrible and service takes FOREVER. You’re better off going somewhere else. Even if it’s 45 minutes away.
  • SS
    Sushan
    Dec 28, 2025
    1.0
    Coffee just had water and cream, no coffee. Had to return it to get another one

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Morrisville, NC?

Dunkin' in Morrisville is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Morrisville offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
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